Care Homes
Willow Lodge Nursing Home
59 Burdon Lane,Cheam,Sutton, Sutton SM2 7BY
Overview
Willow Lodge Nursing Home is a residential care facility located in Cheam, Sutton, in Greater London. The home provides accommodation and nursing care for elderly residents who require ongoing health support and assistance with daily living activities. As a nursing home, it offers a combination of personal care, medical support, and social activities designed to maintain residents' wellbeing and quality of life.
The facility caters to older adults who may have complex health needs, mobility challenges, or require 24-hour care support. Services typically include accommodation, meal provision, medication management, and access to nursing staff. The home aims to create a comfortable, safe environment where residents can maintain dignity and independence where possible while receiving the professional care they need.
Located in the residential area of Cheam, Willow Lodge is positioned within an established community with local amenities and healthcare services nearby. The home is regulated by the Care Quality Commission to ensure it meets required standards for safety, quality, and person-centred care. Prospective residents and their families are encouraged to contact the facility directly for information about availability, fees, and the specific care services offered.
Frequently Asked Questions
Willow Lodge Nursing Home in Sutton may provide residential care (help with daily activities like washing, dressing, meals, and companionship), nursing care (24-hour care from registered nurses for complex medical needs), dementia care (specialist support for residents with Alzheimer's or other forms of dementia), and respite care (short-term stays to give regular carers a break). Contact 020 8642 4117 to find out exactly which services are available.
Care home fees vary depending on the type of care needed. In the UK, the average cost is approximately £700-1,000 per week for residential care and £900-1,400 per week for nursing care, though this varies by region and provider. Your local council will carry out a financial assessment to determine whether you qualify for council funding. If your assets (including property) are above the capital threshold, you may need to self-fund. NHS Continuing Healthcare funding may be available for those with a primary health need. Contact 020 8642 4117 for current fees at Willow Lodge Nursing Home.
Willow Lodge Nursing Home is inspected and rated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. The CQC rates care homes as Outstanding, Good, Requires Improvement, or Inadequate across five domains: Safe, Effective, Caring, Responsive, and Well-Led. You can view the full inspection report for Willow Lodge Nursing Home on the CQC website at cqc.org.uk. Ask Willow Lodge Nursing Home about their most recent inspection outcome.
Yes, Willow Lodge Nursing Home welcomes prospective residents and their families to visit and see the home before making a decision. A visit allows you to see the rooms, communal areas, and gardens, meet staff and current residents, ask questions about care, activities, and daily routine, and get a feel for the atmosphere. Call 020 8642 4117 to arrange a visit. It is recommended to visit at different times of day and more than once.
Some care homes allow small pets such as budgies or fish, though this varies. Willow Lodge Nursing Home may also welcome visiting pets and organise pet therapy sessions with animals. Having animals around can boost mood and reduce loneliness. Contact 020 8642 4117 to discuss pet policies.
Yes, Willow Lodge Nursing Home encourages residents to personalise their rooms with familiar items from home. You can bring photographs, ornaments, a favourite chair, bedding, small pieces of furniture, a radio or TV, and personal toiletries. This helps create a comfortable, homely environment. Large items should be discussed with the care home in advance. Valuables should be kept to a minimum — ask about secure storage.
Willow Lodge Nursing Home can provide compassionate end-of-life (palliative) care in partnership with the resident's GP, district nurses, and specialist palliative care teams. Care focuses on comfort, dignity, pain management, emotional and spiritual support, and involving family members. Many residents prefer to remain in the familiar surroundings of the care home rather than transfer to hospital. Advance care planning helps ensure the resident's wishes are respected.
Willow Lodge Nursing Home provides three freshly prepared meals daily plus snacks, tea, and coffee. The kitchen caters for dietary requirements including vegetarian, vegan, halal, kosher, gluten-free, diabetic, soft/pureed (for swallowing difficulties), and fortified meals. Residents can choose from a menu, and staff assist those who need help with eating. Mealtimes are social occasions, and residents can eat in the dining room or their own room.
Willow Lodge Nursing Home may have a specialist dementia care unit or provide dementia-friendly care throughout the home. Dementia care includes trained staff who understand the condition, a safe and secure environment to prevent wandering, memory-stimulating activities, person-centred care plans, and close liaison with families. Ask 020 8642 4117 about dementia care provision, staff training, and how they support residents with memory loss.
Willow Lodge Nursing Home provides a programme of activities designed to promote wellbeing, social interaction, and enjoyment. Activities may include arts and crafts, music and singing, gentle exercise and chair yoga, gardening, games and quizzes, film screenings, outings and trips, visiting entertainers, pet therapy, reminiscence sessions, and celebration of birthdays and cultural events. Activity coordinators tailor programmes to residents' interests and abilities.
Staff at Willow Lodge Nursing Home hold relevant qualifications including the Care Certificate (minimum standard for new care workers), NVQs/diplomas in Health and Social Care, registered nurse qualifications (for nursing homes), dementia awareness training, safeguarding training, first aid, and moving and handling. The CQC inspects staffing levels and training as part of their assessment. Ask Willow Lodge Nursing Home about their staff-to-resident ratios and training programmes.
Before moving into Willow Lodge Nursing Home, you will need a care needs assessment from your local council. Contact your council's adult social care team to request an assessment — they will evaluate your physical, mental, and emotional needs and determine what level of care you require. The council will also carry out a financial assessment. You can also ask your GP, hospital, or social worker to refer you. Willow Lodge Nursing Home will conduct their own pre-admission assessment to ensure they can meet your needs.
Willow Lodge Nursing Home encourages family and friends to visit regularly. Many care homes now offer flexible visiting with no set hours, though some may ask visitors to avoid mealtimes. Contact 020 8642 4117 for current visiting arrangements. Visitors are always welcome and play an important role in residents' wellbeing.
If you have a concern, raise it with the care home manager at Willow Lodge Nursing Home first. If the issue is not resolved, you can contact the local authority adult social care team, the Care Quality Commission (CQC) if you believe care standards are not being met, the Local Government and Social Care Ombudsman for complaints about council-funded care, or an independent advocacy service for support with making a complaint.