Dentists
Whalley Hayes Dental Practice
68 King Edward Street,Macclesfield, Macclesfield SK10 1AT
Overview
Whalley Hayes Dental Practice is a dental surgery located in central Macclesfield on King Edward Street. As a general dental practice, it provides comprehensive oral healthcare services to patients across the local area and surrounding communities. The practice offers a range of treatments typical of modern NHS and private dental services, including routine check-ups, professional cleaning, fillings, and preventative dental care.
The practice is situated in a convenient town centre location, making it accessible to Macclesfield residents and those working in the area. The dental team aims to provide patient-focused care with an emphasis on maintaining oral health and treating dental conditions promptly. Like most established dental practices in the UK, Whalley Hayes serves both adult and younger patients, helping individuals maintain healthy teeth and gums throughout their lives.
For practical information such as appointment availability, opening hours, and specific services offered, patients are encouraged to contact the practice directly or visit their website if available online.
Frequently Asked Questions
You can register at Whalley Hayes Dental Practice in Macclesfield by calling 01625 613322, visiting the practice in person, or completing a registration form on their website. Unlike GP registration, you do not need to live within a catchment area to join an NHS dentist — you can register with any practice that is accepting NHS patients. You will be asked for your name, date of birth, address, medical history, and details of any medications you take. Your first appointment will usually include a full dental examination.
NHS dental places can be limited and availability changes frequently. Contact Whalley Hayes Dental Practice directly on 01625 613322 to check whether they are currently accepting new NHS patients. If Whalley Hayes Dental Practice is full, you can call NHS 111 or use the NHS website (nhs.uk) to find other NHS dentists near Macclesfield accepting new patients. You do not need a referral — simply contact the practice.
If you are registered at Whalley Hayes Dental Practice, call 01625 613322 during opening hours for an emergency appointment. Outside surgery hours, call NHS 111 for advice — they can direct you to the nearest emergency dental service. Go to A&E only if you have uncontrolled bleeding, facial swelling affecting breathing or swallowing, or trauma to the face or jaw. For dental pain at home, take over-the-counter painkillers (ibuprofen or paracetamol), rinse with warm salt water, and apply a cold compress to the outside of the cheek.
NHS dental charges in England are set nationally and apply at Whalley Hayes Dental Practice. As of 2024, Band 1 (check-up, diagnosis, X-rays, scale and polish if needed, preventive advice) costs £26.80. Band 2 (fillings, root canal treatment, extractions) costs £73.50. Band 3 (crowns, dentures, bridges) costs £319.10. An urgent dental treatment charge is £26.80. If you need more than one treatment in the same course, you only pay the highest band. You may be entitled to free NHS dental care if you are under 18, under 19 and in full-time education, pregnant or have had a baby in the last 12 months, receiving certain benefits, or hold an HC2 certificate.
Tooth whitening is not available on the NHS as it is considered a cosmetic procedure. However, Whalley Hayes Dental Practice may offer private tooth whitening services. Professional dental whitening is safe when carried out by a registered dental professional and typically involves custom-made trays with whitening gel for home use, or in-surgery whitening. In the UK, only registered dental professionals can legally carry out tooth whitening. Ask Whalley Hayes Dental Practice about private whitening options and pricing.
Yes, Whalley Hayes Dental Practice provides full and partial dentures as part of NHS Band 3 treatment (currently £319.10). This includes the cost of the dentures themselves, all fittings and adjustments, and any other treatment needed in the same course (such as extractions). Private dentures may also be available with upgraded materials and aesthetics. Your dentist will discuss the options and help you choose the best solution for your needs. Allow several weeks for denture construction as they require multiple appointments.
Whalley Hayes Dental Practice follows strict infection control protocols as required by the Care Quality Commission (CQC) and the Department of Health. Measures include sterilisation of all instruments using autoclaves, single-use disposable items (gloves, masks, suction tips) for every patient, surface disinfection between appointments, hand hygiene protocols for all clinical staff, and regular infection control audits. These measures protect patients and staff from cross-infection. You can ask to see the practice's infection control policy if you wish.
During a routine check-up at Whalley Hayes Dental Practice, your dentist will examine your teeth for signs of decay, check your gums for gum disease, examine the soft tissues of your mouth (tongue, cheeks, palate, throat) for any abnormalities including signs of oral cancer, review any existing dental work (fillings, crowns, dentures), take X-rays if needed to check between teeth and below the gum line, carry out a scale and polish if clinically indicated, and discuss your oral hygiene routine. The entire appointment typically takes 20-30 minutes.
If you have a concern about your care at Whalley Hayes Dental Practice, speak to the practice manager first — most issues can be resolved informally and quickly. If you wish to make a formal complaint, write to the practice manager with details of the issue within 12 months. The practice must acknowledge your complaint within 3 working days. If you are not satisfied with the practice response, you can contact NHS England (for NHS treatment complaints), the General Dental Council (GDC) if you have concerns about a dentist's fitness to practise, or the Dental Complaints Service for private treatment disputes.
Whalley Hayes Dental Practice may offer private dental treatments alongside NHS care. Common private options include tooth-coloured (white) fillings on back teeth, porcelain crowns and veneers, tooth whitening, dental implants, invisible braces (such as Invisalign), and private hygienist appointments. Private treatment is not subject to NHS band charges and is priced per procedure. Ask Whalley Hayes Dental Practice for a written treatment plan with costs before starting any private work so you know exactly what to expect.
Whalley Hayes Dental Practice understands that many patients feel anxious about visiting the dentist. The practice offers a supportive, understanding environment and can accommodate nervous patients with longer appointment times, a detailed explanation of each step before it happens, the option to pause treatment at any time, distraction techniques, and referral for sedation if appropriate. Let the team know about your anxiety when booking — they will do everything they can to make your visit comfortable. Severe dental phobia can be treated with cognitive behavioural therapy (CBT) through the NHS.
Dental implants are generally not available on the NHS except in very specific clinical circumstances (for example, if you cannot wear dentures due to severe bone loss or after oral cancer treatment). Whalley Hayes Dental Practice may offer dental implants as a private treatment, or can refer you to a specialist implant dentist. Implant treatment involves placing a titanium post into the jawbone to support a replacement tooth or bridge. Ask Whalley Hayes Dental Practice about implant options and costs.
Whalley Hayes Dental Practice aims to be accessible to all patients. Contact the practice on 01625 613322 to confirm wheelchair access, ground-floor surgery availability, accessible parking, and any other adjustments you may need. Under the Equality Act 2010, dental practices are required to make reasonable adjustments for patients with disabilities. If you have mobility, sensory, or communication needs, let the practice know in advance so they can prepare for your visit.
Generally, you need to be registered with an NHS dental practice to receive routine care. However, any NHS dentist must provide emergency treatment if you are in pain, even if you are not registered with them. Contact Whalley Hayes Dental Practice on 01625 613322 to ask about emergency availability for non-registered patients. If you cannot find an NHS dentist, call NHS 111 for help finding one near Macclesfield.