Care Homes
Waterhouse Manor Care Home
Soham Road,Fordham,Ely, Ely CB7 5LB
Overview
Waterhouse Manor Care Home is a residential care facility located in Fordham, near Ely in Cambridgeshire. Situated on Soham Road, the home provides accommodation and support services for older adults and vulnerable individuals who require assistance with daily living activities and personal care.
As a care home, Waterhouse Manor offers 24-hour residential care services, typically catering to elderly residents who need help with tasks such as washing, dressing, medication management, and meal preparation. The facility aims to provide a safe, comfortable environment where residents can maintain their quality of life whilst receiving appropriate health and social care support from trained staff members.
The home serves the local Ely and surrounding Cambridgeshire communities, offering an alternative to hospital or community-based care. Like most UK care homes, Waterhouse Manor would be registered with the Care Quality Commission and subject to regulatory standards ensuring resident safety and wellbeing. The facility provides an important service for older people and those requiring ongoing care within the local area.
Frequently Asked Questions
Waterhouse Manor Care Home in Ely may provide residential care (help with daily activities like washing, dressing, meals, and companionship), nursing care (24-hour care from registered nurses for complex medical needs), dementia care (specialist support for residents with Alzheimer's or other forms of dementia), and respite care (short-term stays to give regular carers a break). Contact 01638 262002 to find out exactly which services are available.
Care home fees vary depending on the type of care needed. In the UK, the average cost is approximately £700-1,000 per week for residential care and £900-1,400 per week for nursing care, though this varies by region and provider. Your local council will carry out a financial assessment to determine whether you qualify for council funding. If your assets (including property) are above the capital threshold, you may need to self-fund. NHS Continuing Healthcare funding may be available for those with a primary health need. Contact 01638 262002 for current fees at Waterhouse Manor Care Home.
Waterhouse Manor Care Home is inspected and rated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. The CQC rates care homes as Outstanding, Good, Requires Improvement, or Inadequate across five domains: Safe, Effective, Caring, Responsive, and Well-Led. You can view the full inspection report for Waterhouse Manor Care Home on the CQC website at cqc.org.uk. Ask Waterhouse Manor Care Home about their most recent inspection outcome.
Yes, Waterhouse Manor Care Home welcomes prospective residents and their families to visit and see the home before making a decision. A visit allows you to see the rooms, communal areas, and gardens, meet staff and current residents, ask questions about care, activities, and daily routine, and get a feel for the atmosphere. Call 01638 262002 to arrange a visit. It is recommended to visit at different times of day and more than once.
Yes, Waterhouse Manor Care Home may offer short-term respite stays, typically from a few days to a few weeks, to give regular carers a well-deserved break. Respite care can be arranged privately or funded by the local authority following a carer's assessment. Contact 01638 262002 to check availability, costs, and how to arrange a respite stay.
If a resident's needs change, Waterhouse Manor Care Home will review and update their care plan. If the home can accommodate increased needs (for example, by arranging additional nursing support), the resident can stay. If needs exceed what the home can safely provide, staff will work with the family, GP, and local authority to find a suitable alternative, such as a nursing home or hospital. Regular care plan reviews (at least every 6 months) ensure care remains appropriate.
Before moving into Waterhouse Manor Care Home, you will need a care needs assessment from your local council. Contact your council's adult social care team to request an assessment — they will evaluate your physical, mental, and emotional needs and determine what level of care you require. The council will also carry out a financial assessment. You can also ask your GP, hospital, or social worker to refer you. Waterhouse Manor Care Home will conduct their own pre-admission assessment to ensure they can meet your needs.
If you have a concern, raise it with the care home manager at Waterhouse Manor Care Home first. If the issue is not resolved, you can contact the local authority adult social care team, the Care Quality Commission (CQC) if you believe care standards are not being met, the Local Government and Social Care Ombudsman for complaints about council-funded care, or an independent advocacy service for support with making a complaint.
Staff at Waterhouse Manor Care Home hold relevant qualifications including the Care Certificate (minimum standard for new care workers), NVQs/diplomas in Health and Social Care, registered nurse qualifications (for nursing homes), dementia awareness training, safeguarding training, first aid, and moving and handling. The CQC inspects staffing levels and training as part of their assessment. Ask Waterhouse Manor Care Home about their staff-to-resident ratios and training programmes.
Yes, Waterhouse Manor Care Home encourages residents to personalise their rooms with familiar items from home. You can bring photographs, ornaments, a favourite chair, bedding, small pieces of furniture, a radio or TV, and personal toiletries. This helps create a comfortable, homely environment. Large items should be discussed with the care home in advance. Valuables should be kept to a minimum — ask about secure storage.
Waterhouse Manor Care Home may have a specialist dementia care unit or provide dementia-friendly care throughout the home. Dementia care includes trained staff who understand the condition, a safe and secure environment to prevent wandering, memory-stimulating activities, person-centred care plans, and close liaison with families. Ask 01638 262002 about dementia care provision, staff training, and how they support residents with memory loss.
Waterhouse Manor Care Home can provide compassionate end-of-life (palliative) care in partnership with the resident's GP, district nurses, and specialist palliative care teams. Care focuses on comfort, dignity, pain management, emotional and spiritual support, and involving family members. Many residents prefer to remain in the familiar surroundings of the care home rather than transfer to hospital. Advance care planning helps ensure the resident's wishes are respected.
Waterhouse Manor Care Home encourages family and friends to visit regularly. Many care homes now offer flexible visiting with no set hours, though some may ask visitors to avoid mealtimes. Contact 01638 262002 for current visiting arrangements. Visitors are always welcome and play an important role in residents' wellbeing.
Some care homes allow small pets such as budgies or fish, though this varies. Waterhouse Manor Care Home may also welcome visiting pets and organise pet therapy sessions with animals. Having animals around can boost mood and reduce loneliness. Contact 01638 262002 to discuss pet policies.