Specialists

The Integrated Urgent Care Hub

Waverley Road,St. Albans, St. Albans AL3 5PN

Overview

The Integrated Urgent Care Hub located on Waverley Road in St. Albans is a healthcare facility that provides urgent and same-day medical care services to local residents and visitors in the St. Albans area. As part of the integrated urgent care system, the hub aims to offer accessible healthcare for conditions that require prompt attention but do not constitute emergencies requiring A&E attendance.

The facility typically provides services such as treatment for minor injuries, acute illnesses, infection management, and general urgent care consultations. It serves to reduce pressure on hospital emergency departments by offering a convenient alternative for patients with non-life-threatening conditions. The hub operates within the broader NHS urgent care network and works in coordination with local GP services and other healthcare providers.

Patients can usually access the service without requiring a prior appointment, making it ideal for people who need prompt medical attention outside normal GP surgery hours. The centre is designed to provide timely, efficient care in a community setting, helping ensure patients receive appropriate treatment quickly for their urgent healthcare needs.

Frequently Asked Questions

Most specialist consultations at The Integrated Urgent Care Hub in St. Albans require a referral from your GP or another doctor. Your GP will refer you through the NHS e-Referral Service. For private patients, some specialists accept direct self-referrals — contact the service to check. Under the NHS Constitution, you should start consultant-led treatment within 18 weeks of referral for non-urgent conditions.
The Integrated Urgent Care Hub provides specialist medical services which may include cardiology, dermatology, gastroenterology, neurology, orthopaedics, rheumatology, endocrinology, respiratory medicine, urology, ENT, ophthalmology, gynaecology, and other specialties. Contact the service for a full list of specialists and services available at this clinic.
Many specialist clinics offer both NHS and private consultations. NHS appointments are free but may have longer waiting times. Private appointments offer faster access, flexible scheduling, and a choice of consultant, but fees apply. Contact the service to ask about NHS availability and private consultation fees at The Integrated Urgent Care Hub.
For your first specialist appointment at The Integrated Urgent Care Hub, bring your referral letter, a list of current medications (or bring the medicines with you), any relevant test results, scans, or medical letters, a list of questions you want to ask, your NHS number, and photo ID if attending as a private patient. It helps to write down your symptoms, when they started, and how they affect your daily life.
Many specialists at The Integrated Urgent Care Hub now offer video or telephone consultations for initial assessments, follow-ups, and results discussions. Virtual consultations are convenient and reduce travel time. Not all conditions can be assessed remotely — if a physical examination is needed, you will be asked to attend in person. Ask about remote consultation options when booking.
If a procedure is planned at The Integrated Urgent Care Hub, you will receive preparation instructions beforehand. This may include fasting requirements, medication adjustments, arranging transport home (if sedation is used), wearing comfortable clothing, and bringing a companion. A pre-assessment appointment may be arranged to check your fitness for the procedure. Follow all instructions carefully and contact the service if you have questions.
Yes, under NHS Patient Choice you can choose which consultant to see when your GP refers you. For private patients, you can request a specific specialist. Consultant profiles with qualifications and specialisms are usually available on the clinic website. Your GP can also recommend a suitable specialist for your condition.
The Integrated Urgent Care Hub may be recognised by major UK health insurance providers. Contact your insurer to confirm coverage at The Integrated Urgent Care Hub, check your policy excess and benefit limits, and obtain a pre-authorisation code before your appointment. Bring your insurance details and authorisation to your first visit.
NHS waiting times at The Integrated Urgent Care Hub depend on the specialty and urgency. Two-week wait referrals (suspected cancer) are seen within 14 days. Routine referrals aim to be within 18 weeks. Private appointments can often be arranged within days. Contact the service for current waiting times.
Yes, you can seek a second opinion at The Integrated Urgent Care Hub. Under the NHS, you have the right to ask your GP for a referral to a different specialist. Privately, you can book directly. A second opinion can confirm a diagnosis, explore alternative treatment options, or provide reassurance. Bring all previous test results and clinic letters to the consultation.
The Integrated Urgent Care Hub may offer on-site diagnostics including blood tests, ultrasound, ECG, spirometry, and other specialist tests. Some clinics also provide MRI, CT, and X-ray services. Having diagnostics on-site means faster results and fewer separate appointments. Ask about available diagnostic services when booking.
After your consultation, the specialist will write to your GP with their findings, diagnosis, and recommended treatment plan. You may be booked for further tests, follow-up appointments, or referred for surgery or other treatment. For NHS patients, a copy of the clinic letter will be sent to you. Ask the specialist when to expect results and next steps before you leave.
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Contact Details
Address
Waverley Road,St. Albans
St. Albans, East of England
AL3 5PN
Opening Hours
Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 18:00
Saturday 09:00 - 17:00
Sunday 09:00 - 17:00
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