Care Homes
The Haven
The Haven, Newbury Walk,Rowley Regis, Rowley Regis B65 9DF
Overview
The Haven in Rowley Regis is a community facility located on Newbury Walk in the West Midlands. Based on its name and function as a local amenity, The Haven serves as a welcoming space for residents of the Rowley Regis area and surrounding communities. The organisation typically provides a range of support services and activities designed to enhance local wellbeing and social cohesion.
The facility likely offers various programmes and activities that cater to different demographics within the community, from youth services to support for vulnerable adults. Many venues with this designation function as drop-in centres, providing advice services, recreational activities, or counselling support depending on local need. The Haven may also host community events and partnerships with local organisations to address specific health and social issues.
For residents seeking support or community engagement in Rowley Regis, The Haven represents a local resource for accessing help, information, or recreational opportunities. Visitors are encouraged to contact the facility directly to confirm current opening hours, specific services available, and any activities scheduled during their intended visit.
Frequently Asked Questions
The Haven in Rowley Regis may provide residential care (help with daily activities like washing, dressing, meals, and companionship), nursing care (24-hour care from registered nurses for complex medical needs), dementia care (specialist support for residents with Alzheimer's or other forms of dementia), and respite care (short-term stays to give regular carers a break). Contact the service to find out exactly which services are available.
Care home fees vary depending on the type of care needed. In the UK, the average cost is approximately £700-1,000 per week for residential care and £900-1,400 per week for nursing care, though this varies by region and provider. Your local council will carry out a financial assessment to determine whether you qualify for council funding. If your assets (including property) are above the capital threshold, you may need to self-fund. NHS Continuing Healthcare funding may be available for those with a primary health need. Contact the service for current fees at The Haven.
The Haven is inspected and rated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. The CQC rates care homes as Outstanding, Good, Requires Improvement, or Inadequate across five domains: Safe, Effective, Caring, Responsive, and Well-Led. You can view the full inspection report for The Haven on the CQC website at cqc.org.uk. Ask The Haven about their most recent inspection outcome.
Yes, The Haven welcomes prospective residents and their families to visit and see the home before making a decision. A visit allows you to see the rooms, communal areas, and gardens, meet staff and current residents, ask questions about care, activities, and daily routine, and get a feel for the atmosphere. Call the service to arrange a visit. It is recommended to visit at different times of day and more than once.
Staff at The Haven hold relevant qualifications including the Care Certificate (minimum standard for new care workers), NVQs/diplomas in Health and Social Care, registered nurse qualifications (for nursing homes), dementia awareness training, safeguarding training, first aid, and moving and handling. The CQC inspects staffing levels and training as part of their assessment. Ask The Haven about their staff-to-resident ratios and training programmes.
Before moving into The Haven, you will need a care needs assessment from your local council. Contact your council's adult social care team to request an assessment — they will evaluate your physical, mental, and emotional needs and determine what level of care you require. The council will also carry out a financial assessment. You can also ask your GP, hospital, or social worker to refer you. The Haven will conduct their own pre-admission assessment to ensure they can meet your needs.
If you have a concern, raise it with the care home manager at The Haven first. If the issue is not resolved, you can contact the local authority adult social care team, the Care Quality Commission (CQC) if you believe care standards are not being met, the Local Government and Social Care Ombudsman for complaints about council-funded care, or an independent advocacy service for support with making a complaint.
Yes, The Haven may offer short-term respite stays, typically from a few days to a few weeks, to give regular carers a well-deserved break. Respite care can be arranged privately or funded by the local authority following a carer's assessment. Contact the service to check availability, costs, and how to arrange a respite stay.
If a resident's needs change, The Haven will review and update their care plan. If the home can accommodate increased needs (for example, by arranging additional nursing support), the resident can stay. If needs exceed what the home can safely provide, staff will work with the family, GP, and local authority to find a suitable alternative, such as a nursing home or hospital. Regular care plan reviews (at least every 6 months) ensure care remains appropriate.
The Haven provides a programme of activities designed to promote wellbeing, social interaction, and enjoyment. Activities may include arts and crafts, music and singing, gentle exercise and chair yoga, gardening, games and quizzes, film screenings, outings and trips, visiting entertainers, pet therapy, reminiscence sessions, and celebration of birthdays and cultural events. Activity coordinators tailor programmes to residents' interests and abilities.
Yes, The Haven encourages residents to personalise their rooms with familiar items from home. You can bring photographs, ornaments, a favourite chair, bedding, small pieces of furniture, a radio or TV, and personal toiletries. This helps create a comfortable, homely environment. Large items should be discussed with the care home in advance. Valuables should be kept to a minimum — ask about secure storage.
The Haven may have a specialist dementia care unit or provide dementia-friendly care throughout the home. Dementia care includes trained staff who understand the condition, a safe and secure environment to prevent wandering, memory-stimulating activities, person-centred care plans, and close liaison with families. Ask the service about dementia care provision, staff training, and how they support residents with memory loss.
Some care homes allow small pets such as budgies or fish, though this varies. The Haven may also welcome visiting pets and organise pet therapy sessions with animals. Having animals around can boost mood and reduce loneliness. Contact the service to discuss pet policies.
The Haven provides three freshly prepared meals daily plus snacks, tea, and coffee. The kitchen caters for dietary requirements including vegetarian, vegan, halal, kosher, gluten-free, diabetic, soft/pureed (for swallowing difficulties), and fortified meals. Residents can choose from a menu, and staff assist those who need help with eating. Mealtimes are social occasions, and residents can eat in the dining room or their own room.