Care Homes
St Mary's Care Home
North Walsham Road,Crostwick,Norwich, Norwich NR12 7BZ
Overview
St Mary's Care Home is a residential care facility located in Crostwick, a village near Norwich in Norfolk. Based on its name and location, it provides accommodation and care services for elderly residents and those requiring long-term residential support. The care home operates as part of Norfolk's network of social care facilities, serving the local community and surrounding areas.
The facility typically offers personal care assistance, accommodation, meals, and support with daily living activities tailored to individual needs. Residents benefit from a community-based setting within the peaceful Norfolk countryside, whilst remaining accessible to Norwich's medical facilities and services. The home likely supports older people who require residential care due to age, health conditions, or mobility challenges.
For those interested in the services offered, prospective residents and their families are encouraged to contact the home directly at the North Walsham Road address in Crostwick to discuss care options, availability, and specific requirements. The home would be able to provide detailed information about facilities, staffing, visiting arrangements, and fees.
Frequently Asked Questions
St Mary's Care Home in Norwich may provide residential care (help with daily activities like washing, dressing, meals, and companionship), nursing care (24-hour care from registered nurses for complex medical needs), dementia care (specialist support for residents with Alzheimer's or other forms of dementia), and respite care (short-term stays to give regular carers a break). Contact 01603 898277 to find out exactly which services are available.
Care home fees vary depending on the type of care needed. In the UK, the average cost is approximately £700-1,000 per week for residential care and £900-1,400 per week for nursing care, though this varies by region and provider. Your local council will carry out a financial assessment to determine whether you qualify for council funding. If your assets (including property) are above the capital threshold, you may need to self-fund. NHS Continuing Healthcare funding may be available for those with a primary health need. Contact 01603 898277 for current fees at St Mary's Care Home.
St Mary's Care Home is inspected and rated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. The CQC rates care homes as Outstanding, Good, Requires Improvement, or Inadequate across five domains: Safe, Effective, Caring, Responsive, and Well-Led. You can view the full inspection report for St Mary's Care Home on the CQC website at cqc.org.uk. Ask St Mary's Care Home about their most recent inspection outcome.
Yes, St Mary's Care Home welcomes prospective residents and their families to visit and see the home before making a decision. A visit allows you to see the rooms, communal areas, and gardens, meet staff and current residents, ask questions about care, activities, and daily routine, and get a feel for the atmosphere. Call 01603 898277 to arrange a visit. It is recommended to visit at different times of day and more than once.
Yes, St Mary's Care Home encourages residents to personalise their rooms with familiar items from home. You can bring photographs, ornaments, a favourite chair, bedding, small pieces of furniture, a radio or TV, and personal toiletries. This helps create a comfortable, homely environment. Large items should be discussed with the care home in advance. Valuables should be kept to a minimum — ask about secure storage.
If a resident's needs change, St Mary's Care Home will review and update their care plan. If the home can accommodate increased needs (for example, by arranging additional nursing support), the resident can stay. If needs exceed what the home can safely provide, staff will work with the family, GP, and local authority to find a suitable alternative, such as a nursing home or hospital. Regular care plan reviews (at least every 6 months) ensure care remains appropriate.
Yes, St Mary's Care Home may offer short-term respite stays, typically from a few days to a few weeks, to give regular carers a well-deserved break. Respite care can be arranged privately or funded by the local authority following a carer's assessment. Contact 01603 898277 to check availability, costs, and how to arrange a respite stay.
Staff at St Mary's Care Home hold relevant qualifications including the Care Certificate (minimum standard for new care workers), NVQs/diplomas in Health and Social Care, registered nurse qualifications (for nursing homes), dementia awareness training, safeguarding training, first aid, and moving and handling. The CQC inspects staffing levels and training as part of their assessment. Ask St Mary's Care Home about their staff-to-resident ratios and training programmes.
Before moving into St Mary's Care Home, you will need a care needs assessment from your local council. Contact your council's adult social care team to request an assessment — they will evaluate your physical, mental, and emotional needs and determine what level of care you require. The council will also carry out a financial assessment. You can also ask your GP, hospital, or social worker to refer you. St Mary's Care Home will conduct their own pre-admission assessment to ensure they can meet your needs.
St Mary's Care Home provides three freshly prepared meals daily plus snacks, tea, and coffee. The kitchen caters for dietary requirements including vegetarian, vegan, halal, kosher, gluten-free, diabetic, soft/pureed (for swallowing difficulties), and fortified meals. Residents can choose from a menu, and staff assist those who need help with eating. Mealtimes are social occasions, and residents can eat in the dining room or their own room.
St Mary's Care Home can provide compassionate end-of-life (palliative) care in partnership with the resident's GP, district nurses, and specialist palliative care teams. Care focuses on comfort, dignity, pain management, emotional and spiritual support, and involving family members. Many residents prefer to remain in the familiar surroundings of the care home rather than transfer to hospital. Advance care planning helps ensure the resident's wishes are respected.
If you have a concern, raise it with the care home manager at St Mary's Care Home first. If the issue is not resolved, you can contact the local authority adult social care team, the Care Quality Commission (CQC) if you believe care standards are not being met, the Local Government and Social Care Ombudsman for complaints about council-funded care, or an independent advocacy service for support with making a complaint.
Some care homes allow small pets such as budgies or fish, though this varies. St Mary's Care Home may also welcome visiting pets and organise pet therapy sessions with animals. Having animals around can boost mood and reduce loneliness. Contact 01603 898277 to discuss pet policies.
St Mary's Care Home may have a specialist dementia care unit or provide dementia-friendly care throughout the home. Dementia care includes trained staff who understand the condition, a safe and secure environment to prevent wandering, memory-stimulating activities, person-centred care plans, and close liaison with families. Ask 01603 898277 about dementia care provision, staff training, and how they support residents with memory loss.