Mental Health
St Ann's Hospital
69 Haven Road,Canford Cliffs,Poole, Poole BH13 7LN
Overview
St Ann's Hospital is a private healthcare facility located in Canford Cliffs, Poole, serving patients across Dorset and the surrounding regions. The hospital provides a range of acute medical and surgical services, offering both inpatient and outpatient care. It caters to individuals seeking private medical treatment, offering shorter waiting times and access to experienced consultants across various specialties.
The facility is equipped to handle general surgical procedures, diagnostic services, and medical treatments. St Ann's serves patients who prefer private healthcare options or require specialist consultation. The hospital maintains professional standards consistent with UK private healthcare providers, with qualified medical staff and modern clinical facilities.
Located on Haven Road in the affluent Canford Cliffs area, the hospital is well-positioned within Poole and accessible to patients across the Dorset region. The facility operates as an independent private hospital, providing continuity of care and personalised treatment options for those choosing private medical services in the area.
Frequently Asked Questions
You can access mental health services at St Ann's Hospital in Poole through a GP referral, self-referral (available for NHS Talking Therapies and some community services), or through NHS 111 if you need urgent support. Contact the service to find out about referral pathways and current waiting times. In a crisis, call NHS 111 and select the mental health option, or call the Samaritans on 116 123.
If you or someone else is in immediate danger, call 999. For a mental health crisis, call NHS 111 and select the mental health option for 24/7 support, contact your local Crisis Resolution and Home Treatment Team, call the Samaritans on 116 123 (free, 24/7), text SHOUT to 85258, or attend A&E if you feel unsafe. If you are already known to St Ann's Hospital, you may have a crisis plan with direct contact numbers.
St Ann's Hospital offers a range of evidence-based therapies which may include Cognitive Behavioural Therapy (CBT), counselling, psychotherapy, Dialectical Behaviour Therapy (DBT), Eye Movement Desensitisation and Reprocessing (EMDR), group therapy, art and creative therapies, and family therapy. The specific therapies available depend on the service. Your treatment plan will be tailored to your individual needs.
Yes, all treatment at St Ann's Hospital is strictly confidential under NHS policy and data protection law. Information is only shared with healthcare professionals directly involved in your care. Confidentiality may only be broken in exceptional circumstances where there is a serious risk of harm to yourself or others, a court order, or a safeguarding obligation.
St Ann's Hospital may provide or link to specialist perinatal mental health services for women experiencing mental health difficulties during pregnancy or in the first year after birth. Conditions include antenatal and postnatal depression, anxiety, PTSD from birth trauma, and postpartum psychosis. Early treatment is vital for both mother and baby. Ask your GP or midwife about perinatal mental health referrals.
St Ann's Hospital recognises the impact of mental illness on families and carers. Support may include family meetings with the clinical team, carer support groups, information sessions about conditions and treatments, signposting to organisations like Mind, Rethink Mental Illness, and Carers UK, and involvement in care planning with the patient's consent.
Your first appointment is usually an assessment lasting 45-60 minutes. A mental health professional will ask about your current difficulties, their impact on your life, your mental health history, physical health, medication, and what you hope to achieve. This is a collaborative conversation — you will not be pressured to share anything you are not comfortable with. After the assessment, you will discuss the most suitable treatment options.
Yes, St Ann's Hospital may offer remote therapy options including telephone sessions, video consultations, and guided online self-help programmes. Remote therapy is clinically effective for many conditions and offers greater flexibility. It is particularly helpful for those with mobility issues, caring responsibilities, or who prefer the comfort of their own home. Ask about remote options when you are referred.
St Ann's Hospital may offer or link to Child and Adolescent Mental Health Services (CAMHS) for young people up to 18. Services include assessment and therapy for anxiety, depression, self-harm, eating disorders, ADHD, autism, and behavioural difficulties. Referrals can come from GPs, schools, or in some areas through self-referral. Some areas also have early intervention teams for young people experiencing psychosis.
St Ann's Hospital may provide or link to services for people with dual diagnosis (co-occurring mental health and substance misuse problems). Support can include assessment, counselling, harm reduction advice, detox support, and referral to specialist addiction services. Contact the service for information about substance misuse support.
Some services at St Ann's Hospital accept self-referrals without needing to see your GP first. NHS Talking Therapies (for anxiety and depression) can be accessed by self-referral in most areas. Other services such as Community Mental Health Teams and specialist services usually require a GP or professional referral. Contact the service to check which services you can self-refer to.
St Ann's Hospital provides support for a wide range of mental health conditions including depression, anxiety disorders (generalised anxiety, social anxiety, panic disorder), post-traumatic stress disorder (PTSD), obsessive-compulsive disorder (OCD), bipolar disorder, personality disorders, eating disorders, psychosis and schizophrenia, perinatal mental health, and complex emotional difficulties.
Waiting times vary depending on the service and urgency. NHS Talking Therapies aims to start treatment within 6 weeks of referral. Community Mental Health Team assessments may take 4-12 weeks. Urgent referrals are prioritised. Contact the service for current waiting times. While waiting, you can access self-help resources, crisis lines, and wellbeing apps recommended by the NHS.
St Ann's Hospital may offer group therapy programmes which provide peer support alongside professional guidance. Groups may focus on anxiety management, depression recovery, DBT skills, mindfulness and stress reduction, bereavement, and substance misuse support. Groups are led by trained therapists and typically run for 8-12 weeks. Ask the service about current group programmes.