Medical Equipment Suppliers

Sonova UK Ltd (Phonak Hearing Aids)

Sonova House, Lakeside Drive, Centre Park, Warrington, Cheshire WA1 1RX

Overview

Sonova UK Ltd operates as the United Kingdom subsidiary of Sonova, a global leader in hearing care solutions. Based at their Warrington headquarters in Cheshire, the company specializes in manufacturing and distributing Phonak hearing aids and related auditory devices. Sonova is renowned for developing innovative hearing technology that helps individuals with hearing loss regain better quality of life and improved communication.

The company provides a comprehensive range of hearing aid solutions, including behind-the-ear devices, in-the-ear models, and receiver-in-canal options, catering to various levels of hearing loss. Phonak hearing aids are known for advanced features such as wireless connectivity, noise reduction, and automatic environmental adaptation. Sonova UK works with audiologists, hearing care professionals, and NHS services to ensure patients receive appropriate fitting and support.

The organisation serves patients across the UK who require hearing assistance, from children to older adults. Their Warrington facility functions as a key operational hub for product development, distribution, and customer service support throughout the British market.

Frequently Asked Questions

Sonova UK Ltd (Phonak Hearing Aids) in Warrington, Cheshire may supply a range of medical and mobility equipment including wheelchairs and mobility scooters, walking aids (frames, crutches, rollators), hospital-style beds and pressure care mattresses, bathroom aids (shower chairs, bath lifts, raised toilet seats), stairlifts and hoists, daily living aids (reaching aids, adapted cutlery), continence products, and respiratory equipment. Contact the service for the full product range.
Some medical equipment is available free on the NHS following an assessment by an occupational therapist, physiotherapist, or other healthcare professional. Items commonly provided on loan include basic wheelchairs, walking frames, commodes, and simple daily living aids. More complex or permanent equipment may need to be purchased privately. Your GP or hospital can refer you for an NHS equipment assessment. Sonova UK Ltd (Phonak Hearing Aids) may supply equipment on behalf of the NHS or sell privately.
Yes, Sonova UK Ltd (Phonak Hearing Aids) may have a showroom where you can try equipment before purchasing. This is especially important for wheelchairs, mobility scooters, and stairlifts. Staff can demonstrate products, help you choose the right specification, and arrange fitting. Call the service to book a demonstration or showroom visit.
Sonova UK Ltd (Phonak Hearing Aids) may offer delivery, installation, and setup services for equipment such as beds, hoists, and stairlifts. Delivery to the Warrington, Cheshire area and surrounding regions may be free or charged depending on the item. Installation includes safety checks and user training. Contact the service for delivery information and any associated costs.
Sonova UK Ltd (Phonak Hearing Aids) may offer home assessments where a specialist visits your home to recommend the most suitable equipment for your living environment. This ensures items like stairlifts, ramps, and bathroom aids are correctly specified and fitted. Home assessments may be free or carry a charge that is deducted from any purchase. Contact the service to arrange.
Sonova UK Ltd (Phonak Hearing Aids) may supply continence products including pads, pants, bed protection, catheters, and accessories. Many continence products are available free on the NHS following an assessment by a continence nurse. For additional or premium products, Sonova UK Ltd (Phonak Hearing Aids) may offer a private supply. Discreet delivery to your home may be available.
If you have a long-term illness or disability, you may be eligible for VAT relief on certain medical and mobility equipment purchases from Sonova UK Ltd (Phonak Hearing Aids). This means you pay no VAT (saving 20%). Eligible items include adjustable beds, mobility aids, hoists, and daily living aids. You will need to sign a VAT exemption declaration confirming your eligibility. Staff at Sonova UK Ltd (Phonak Hearing Aids) can advise you.
Sonova UK Ltd (Phonak Hearing Aids) may offer repair, servicing, and maintenance for mobility and medical equipment including wheelchair servicing, mobility scooter repairs, stairlift maintenance, and battery replacement. Regular servicing extends the life of your equipment and ensures safety. Contact the service to arrange a repair or service.
Sonova UK Ltd (Phonak Hearing Aids) may sell, hire, and service mobility scooters. Types include boot scooters (compact, portable), pavement scooters (Class 2, up to 4mph), and road scooters (Class 3, up to 8mph, road legal). Staff can help you choose based on your mobility needs, usage, and transport requirements. Test drives may be available. Class 3 scooters must be registered with the DVLA.
Sonova UK Ltd (Phonak Hearing Aids) may offer short-term hire of equipment such as wheelchairs, mobility scooters, hospital beds, and crutches. Hire is useful for temporary needs such as post-surgery recovery or holidays. Hire periods range from days to months. Contact the service for hire availability, rates, and terms.
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Contact Details
Address
Sonova House, Lakeside Drive, Centre Park
Warrington, Cheshire
WA1 1RX
Social Links
Opening Hours
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:00