Medical Equipment Suppliers

Smiths Medical (ICU Medical)

1500 Eureka Park, Lower Pemberton, Ashford, Kent TN25 4BF

Overview

Smiths Medical, operating under the ICU Medical banner, is a leading medical device manufacturer and supplier based in Ashford, Kent. The company specializes in producing and distributing critical care medical equipment and infusion therapy products used across hospitals, clinics, and healthcare facilities throughout the UK and internationally.

The organization serves healthcare providers, medical professionals, and patients requiring specialized medical equipment for intensive care settings and ongoing treatment protocols. Their product range includes infusion pumps, vascular access devices, and other essential equipment used in acute care environments. The company maintains high standards of quality and regulatory compliance to ensure their products meet NHS and international healthcare requirements.

Located at the Eureka Park facility in Lower Pemberton, the organization operates as part of the broader ICU Medical network. They provide technical support, product training, and supply chain services to healthcare institutions. The company continues to develop innovative solutions to support critical care delivery and improve patient outcomes across the UK healthcare system.

Frequently Asked Questions

Smiths Medical (ICU Medical) in Ashford, Kent may supply a range of medical and mobility equipment including wheelchairs and mobility scooters, walking aids (frames, crutches, rollators), hospital-style beds and pressure care mattresses, bathroom aids (shower chairs, bath lifts, raised toilet seats), stairlifts and hoists, daily living aids (reaching aids, adapted cutlery), continence products, and respiratory equipment. Contact 01233 722100 for the full product range.
Some medical equipment is available free on the NHS following an assessment by an occupational therapist, physiotherapist, or other healthcare professional. Items commonly provided on loan include basic wheelchairs, walking frames, commodes, and simple daily living aids. More complex or permanent equipment may need to be purchased privately. Your GP or hospital can refer you for an NHS equipment assessment. Smiths Medical (ICU Medical) may supply equipment on behalf of the NHS or sell privately.
Yes, Smiths Medical (ICU Medical) may have a showroom where you can try equipment before purchasing. This is especially important for wheelchairs, mobility scooters, and stairlifts. Staff can demonstrate products, help you choose the right specification, and arrange fitting. Call 01233 722100 to book a demonstration or showroom visit.
Smiths Medical (ICU Medical) may offer delivery, installation, and setup services for equipment such as beds, hoists, and stairlifts. Delivery to the Ashford, Kent area and surrounding regions may be free or charged depending on the item. Installation includes safety checks and user training. Contact 01233 722100 for delivery information and any associated costs.
Smiths Medical (ICU Medical) may sell, hire, and service mobility scooters. Types include boot scooters (compact, portable), pavement scooters (Class 2, up to 4mph), and road scooters (Class 3, up to 8mph, road legal). Staff can help you choose based on your mobility needs, usage, and transport requirements. Test drives may be available. Class 3 scooters must be registered with the DVLA.
Smiths Medical (ICU Medical) may offer home assessments where a specialist visits your home to recommend the most suitable equipment for your living environment. This ensures items like stairlifts, ramps, and bathroom aids are correctly specified and fitted. Home assessments may be free or carry a charge that is deducted from any purchase. Contact 01233 722100 to arrange.
Smiths Medical (ICU Medical) may supply continence products including pads, pants, bed protection, catheters, and accessories. Many continence products are available free on the NHS following an assessment by a continence nurse. For additional or premium products, Smiths Medical (ICU Medical) may offer a private supply. Discreet delivery to your home may be available.
Smiths Medical (ICU Medical) may offer repair, servicing, and maintenance for mobility and medical equipment including wheelchair servicing, mobility scooter repairs, stairlift maintenance, and battery replacement. Regular servicing extends the life of your equipment and ensures safety. Contact 01233 722100 to arrange a repair or service.
Smiths Medical (ICU Medical) may offer short-term hire of equipment such as wheelchairs, mobility scooters, hospital beds, and crutches. Hire is useful for temporary needs such as post-surgery recovery or holidays. Hire periods range from days to months. Contact 01233 722100 for hire availability, rates, and terms.
If you have a long-term illness or disability, you may be eligible for VAT relief on certain medical and mobility equipment purchases from Smiths Medical (ICU Medical). This means you pay no VAT (saving 20%). Eligible items include adjustable beds, mobility aids, hoists, and daily living aids. You will need to sign a VAT exemption declaration confirming your eligibility. Staff at Smiths Medical (ICU Medical) can advise you.
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Contact Details
Phone
01233 722100
Address
1500 Eureka Park, Lower Pemberton
Ashford, Kent
TN25 4BF
Opening Hours
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:00
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