Care Homes
Riverside Care Complex
Riverside Care Complex, Hull Road,Kexby,York, York YO41 5LD
Overview
Riverside Care Complex is a healthcare facility located in Kexby, a village near York in North Yorkshire. Based on its name and location, it operates as a residential care facility providing accommodation and support services for people who require assistance with daily living activities. The complex is situated in a rural setting that offers a peaceful environment for residents.
The facility provides a range of care services tailored to meet the needs of its residents, which typically include personal care support, medication management, and assistance with activities of daily living. The care complex likely serves elderly individuals and those with various care requirements who benefit from professional support in a residential setting.
Riverside Care Complex is designed to offer a comfortable home environment while ensuring residents have access to trained care staff and healthcare support. The facility maintains standards in line with UK care regulations and works to provide quality care services to enhance residents' wellbeing and quality of life while maintaining their independence as much as possible.
Frequently Asked Questions
Riverside Care Complex in York may provide residential care (help with daily activities like washing, dressing, meals, and companionship), nursing care (24-hour care from registered nurses for complex medical needs), dementia care (specialist support for residents with Alzheimer's or other forms of dementia), and respite care (short-term stays to give regular carers a break). Contact 01759 388223 to find out exactly which services are available.
Care home fees vary depending on the type of care needed. In the UK, the average cost is approximately £700-1,000 per week for residential care and £900-1,400 per week for nursing care, though this varies by region and provider. Your local council will carry out a financial assessment to determine whether you qualify for council funding. If your assets (including property) are above the capital threshold, you may need to self-fund. NHS Continuing Healthcare funding may be available for those with a primary health need. Contact 01759 388223 for current fees at Riverside Care Complex.
Riverside Care Complex is inspected and rated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. The CQC rates care homes as Outstanding, Good, Requires Improvement, or Inadequate across five domains: Safe, Effective, Caring, Responsive, and Well-Led. You can view the full inspection report for Riverside Care Complex on the CQC website at cqc.org.uk. Ask Riverside Care Complex about their most recent inspection outcome.
Yes, Riverside Care Complex welcomes prospective residents and their families to visit and see the home before making a decision. A visit allows you to see the rooms, communal areas, and gardens, meet staff and current residents, ask questions about care, activities, and daily routine, and get a feel for the atmosphere. Call 01759 388223 to arrange a visit. It is recommended to visit at different times of day and more than once.
Some care homes allow small pets such as budgies or fish, though this varies. Riverside Care Complex may also welcome visiting pets and organise pet therapy sessions with animals. Having animals around can boost mood and reduce loneliness. Contact 01759 388223 to discuss pet policies.
Riverside Care Complex provides a programme of activities designed to promote wellbeing, social interaction, and enjoyment. Activities may include arts and crafts, music and singing, gentle exercise and chair yoga, gardening, games and quizzes, film screenings, outings and trips, visiting entertainers, pet therapy, reminiscence sessions, and celebration of birthdays and cultural events. Activity coordinators tailor programmes to residents' interests and abilities.
Riverside Care Complex may have a specialist dementia care unit or provide dementia-friendly care throughout the home. Dementia care includes trained staff who understand the condition, a safe and secure environment to prevent wandering, memory-stimulating activities, person-centred care plans, and close liaison with families. Ask 01759 388223 about dementia care provision, staff training, and how they support residents with memory loss.
If you have a concern, raise it with the care home manager at Riverside Care Complex first. If the issue is not resolved, you can contact the local authority adult social care team, the Care Quality Commission (CQC) if you believe care standards are not being met, the Local Government and Social Care Ombudsman for complaints about council-funded care, or an independent advocacy service for support with making a complaint.
Riverside Care Complex provides three freshly prepared meals daily plus snacks, tea, and coffee. The kitchen caters for dietary requirements including vegetarian, vegan, halal, kosher, gluten-free, diabetic, soft/pureed (for swallowing difficulties), and fortified meals. Residents can choose from a menu, and staff assist those who need help with eating. Mealtimes are social occasions, and residents can eat in the dining room or their own room.
Riverside Care Complex can provide compassionate end-of-life (palliative) care in partnership with the resident's GP, district nurses, and specialist palliative care teams. Care focuses on comfort, dignity, pain management, emotional and spiritual support, and involving family members. Many residents prefer to remain in the familiar surroundings of the care home rather than transfer to hospital. Advance care planning helps ensure the resident's wishes are respected.
If a resident's needs change, Riverside Care Complex will review and update their care plan. If the home can accommodate increased needs (for example, by arranging additional nursing support), the resident can stay. If needs exceed what the home can safely provide, staff will work with the family, GP, and local authority to find a suitable alternative, such as a nursing home or hospital. Regular care plan reviews (at least every 6 months) ensure care remains appropriate.
Riverside Care Complex encourages family and friends to visit regularly. Many care homes now offer flexible visiting with no set hours, though some may ask visitors to avoid mealtimes. Contact 01759 388223 for current visiting arrangements. Visitors are always welcome and play an important role in residents' wellbeing.
Yes, Riverside Care Complex may offer short-term respite stays, typically from a few days to a few weeks, to give regular carers a well-deserved break. Respite care can be arranged privately or funded by the local authority following a carer's assessment. Contact 01759 388223 to check availability, costs, and how to arrange a respite stay.
Staff at Riverside Care Complex hold relevant qualifications including the Care Certificate (minimum standard for new care workers), NVQs/diplomas in Health and Social Care, registered nurse qualifications (for nursing homes), dementia awareness training, safeguarding training, first aid, and moving and handling. The CQC inspects staffing levels and training as part of their assessment. Ask Riverside Care Complex about their staff-to-resident ratios and training programmes.