Pharmacies
Richmond Pharmacy
213 LOWER MORTLAKE ROAD, RICHMOND UPON THAMES, Richmond TW9 2LN
Overview
Richmond Pharmacy is a community pharmacy located on Lower Mortlake Road in Richmond upon Thames, a affluent area in southwest London. Like other independent pharmacies serving this residential neighbourhood, it provides essential healthcare services to local residents and visitors to the area.
The pharmacy dispenses prescription medications and over-the-counter medicines, offering expert advice from qualified pharmacists on health concerns and medication use. Typical services include prescription management, health checks, and advice on minor ailments. The pharmacy serves as an accessible first point of contact for healthcare needs, reducing pressure on GPs and NHS services by providing professional pharmaceutical guidance and support.
Being situated in Richmond, a popular commuter area with good transport links and a shopping centre, the pharmacy is conveniently located for both regular residents and working professionals. It likely stocks a range of general health products, toiletries, and wellness items alongside its core pharmacy services. The pharmacy contributes to the local community's healthcare infrastructure by providing knowledgeable, personalized pharmaceutical care.
Frequently Asked Questions
Opening hours at Richmond Pharmacy in Richmond vary — most pharmacies are open Monday to Saturday, with some offering Sunday and bank holiday hours. Contact 020 8948 8811 for current opening times. Many pharmacies open early (8am) and close late (6:30pm or later). Check the NHS website for verified opening hours.
Some medicines require a prescription from your GP or hospital doctor, while many others are available over the counter without a prescription. The pharmacist at Richmond Pharmacy can advise you on which medicines are available without a prescription and can recommend suitable treatments for common conditions such as coughs, colds, headaches, hay fever, and minor infections.
Yes, Richmond Pharmacy offers free NHS flu vaccinations each autumn for eligible patients including those aged 65 and over, pregnant women, people with long-term conditions (asthma, diabetes, heart disease), carers, and frontline health and social care workers. No appointment is needed at many pharmacies — walk in and ask. The pharmacist can check your eligibility on the spot.
Yes, you can collect a prescription on behalf of someone else from Richmond Pharmacy. You will need to know the patient's name and date of birth, and you may be asked to sign for the collection. For controlled drugs, additional identification requirements may apply. If you regularly collect for someone, ask Richmond Pharmacy about setting up a nominated representative.
Yes, emergency contraception (the morning-after pill) is available from Richmond Pharmacy without a prescription. It is most effective the sooner it is taken after unprotected sex. Levonorgestrel (effective up to 72 hours) is available over the counter. Ulipristal acetate (effective up to 120 hours) may also be available. The pharmacist will have a brief confidential consultation. Emergency contraception is free on the NHS for women of all ages from most pharmacies.
Yes, Richmond Pharmacy can help you quit smoking with free NHS support including advice from the pharmacist, nicotine replacement therapy (patches, gum, lozenges, inhalers), a structured stop smoking programme with regular check-ins, and access to prescription-only stop smoking medications via your GP. Evidence shows you are up to 3 times more likely to quit with professional support compared to going it alone.
Pharmacy First is an NHS service that allows pharmacists at Richmond Pharmacy to assess and treat seven common conditions without a GP appointment: sinusitis, sore throat, earache, infected insect bites, impetigo, shingles, and uncomplicated UTIs in women. The pharmacist can supply NHS medicines for these conditions free of charge if you are exempt from prescription charges. This saves you waiting for a GP appointment.
Yes, you can return unwanted, expired, or unused medicines to Richmond Pharmacy for safe disposal. Do not flush medicines down the toilet or throw them in household waste as they can harm the environment. Simply bring them to the pharmacy and hand them to a member of staff. This includes tablets, liquids, creams, inhalers, and needles/sharps (in a sharps bin).
If Richmond Pharmacy is closed, check the rota for the nearest late-night or duty pharmacy — pharmacies take turns providing out-of-hours cover on evenings, Sundays, and bank holidays. You can find the nearest open pharmacy on the NHS website or by calling NHS 111. In a medical emergency, call 999.
Yes, Richmond Pharmacy offers free NHS blood pressure checks for adults aged 40 and over. High blood pressure often has no symptoms but increases your risk of heart attack and stroke. The check takes about 5 minutes — walk in or call 020 8948 8811 to arrange. If your blood pressure is raised, the pharmacist will advise on next steps and may refer you to your GP.
Yes, Richmond Pharmacy can manage your repeat prescriptions for you. The pharmacy contacts your GP surgery on your behalf to order your regular medicines, so they are ready for you to collect without having to request them yourself each time. Ask about the Electronic Repeat Dispensing (eRD) service, which allows your GP to authorise repeats for up to 12 months.
Richmond Pharmacy may offer a free prescription delivery service for patients who are housebound, elderly, or have difficulty visiting the pharmacy. Contact 020 8948 8811 to check availability and arrange delivery to your home in the Richmond area. Some pharmacies use delivery apps or partner with delivery services for same-day delivery.
You may be entitled to free NHS prescriptions if you are aged 60 or over, under 16 (or under 19 in full-time education), pregnant or have had a baby in the last 12 months, have certain medical conditions (diabetes, epilepsy, cancer, etc.), receiving certain benefits (Universal Credit with no earnings, Income Support, etc.), a war pensioner, or hold an HC2 certificate. If you pay for prescriptions, a Prescription Prepayment Certificate (PPC) can save money — currently about £30 for 3 months or £108 for 12 months, covering unlimited prescriptions.
Yes, Richmond Pharmacy has a private consultation room where you can speak to the pharmacist confidentially about your health, medicines, or any sensitive issues. All NHS pharmacy services including Pharmacy First consultations, medicine reviews, and vaccination appointments take place in the private room. Ask at the counter if you would like a private consultation.