Care Homes
Queens Meadow Care Home
327 Stockton Road,Hartlepool, Hartlepool TS25 5DF
Overview
Queens Meadow Care Home is a residential care facility located on Stockton Road in Hartlepool. As a care home, it provides accommodation and support services for elderly residents and adults who require assistance with daily living activities. The home is designed to offer a safe, comfortable environment where residents can receive professional care and support from trained staff members.
The care home typically offers services including personal care assistance, meal provision, medication management, and social activities to promote the wellbeing of its residents. Staff members are available to support residents with washing, dressing, and other activities of daily living. The facility aims to maintain residents' independence and dignity whilst providing the level of care they require.
Queens Meadow Care Home serves the local Hartlepool community and surrounding areas, welcoming individuals who have been assessed as needing residential care. The home operates to meet the standards and regulations set by the Care Quality Commission and other relevant healthcare authorities, ensuring that residents receive quality care and support in a homely setting.
Frequently Asked Questions
Queens Meadow Care Home in Hartlepool may provide residential care (help with daily activities like washing, dressing, meals, and companionship), nursing care (24-hour care from registered nurses for complex medical needs), dementia care (specialist support for residents with Alzheimer's or other forms of dementia), and respite care (short-term stays to give regular carers a break). Contact 01429 267424 to find out exactly which services are available.
Care home fees vary depending on the type of care needed. In the UK, the average cost is approximately £700-1,000 per week for residential care and £900-1,400 per week for nursing care, though this varies by region and provider. Your local council will carry out a financial assessment to determine whether you qualify for council funding. If your assets (including property) are above the capital threshold, you may need to self-fund. NHS Continuing Healthcare funding may be available for those with a primary health need. Contact 01429 267424 for current fees at Queens Meadow Care Home.
Queens Meadow Care Home is inspected and rated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. The CQC rates care homes as Outstanding, Good, Requires Improvement, or Inadequate across five domains: Safe, Effective, Caring, Responsive, and Well-Led. You can view the full inspection report for Queens Meadow Care Home on the CQC website at cqc.org.uk. Ask Queens Meadow Care Home about their most recent inspection outcome.
Yes, Queens Meadow Care Home welcomes prospective residents and their families to visit and see the home before making a decision. A visit allows you to see the rooms, communal areas, and gardens, meet staff and current residents, ask questions about care, activities, and daily routine, and get a feel for the atmosphere. Call 01429 267424 to arrange a visit. It is recommended to visit at different times of day and more than once.
Staff at Queens Meadow Care Home hold relevant qualifications including the Care Certificate (minimum standard for new care workers), NVQs/diplomas in Health and Social Care, registered nurse qualifications (for nursing homes), dementia awareness training, safeguarding training, first aid, and moving and handling. The CQC inspects staffing levels and training as part of their assessment. Ask Queens Meadow Care Home about their staff-to-resident ratios and training programmes.
Queens Meadow Care Home may have a specialist dementia care unit or provide dementia-friendly care throughout the home. Dementia care includes trained staff who understand the condition, a safe and secure environment to prevent wandering, memory-stimulating activities, person-centred care plans, and close liaison with families. Ask 01429 267424 about dementia care provision, staff training, and how they support residents with memory loss.
Yes, Queens Meadow Care Home may offer short-term respite stays, typically from a few days to a few weeks, to give regular carers a well-deserved break. Respite care can be arranged privately or funded by the local authority following a carer's assessment. Contact 01429 267424 to check availability, costs, and how to arrange a respite stay.
Queens Meadow Care Home encourages family and friends to visit regularly. Many care homes now offer flexible visiting with no set hours, though some may ask visitors to avoid mealtimes. Contact 01429 267424 for current visiting arrangements. Visitors are always welcome and play an important role in residents' wellbeing.
If a resident's needs change, Queens Meadow Care Home will review and update their care plan. If the home can accommodate increased needs (for example, by arranging additional nursing support), the resident can stay. If needs exceed what the home can safely provide, staff will work with the family, GP, and local authority to find a suitable alternative, such as a nursing home or hospital. Regular care plan reviews (at least every 6 months) ensure care remains appropriate.
Yes, Queens Meadow Care Home encourages residents to personalise their rooms with familiar items from home. You can bring photographs, ornaments, a favourite chair, bedding, small pieces of furniture, a radio or TV, and personal toiletries. This helps create a comfortable, homely environment. Large items should be discussed with the care home in advance. Valuables should be kept to a minimum — ask about secure storage.
Queens Meadow Care Home provides three freshly prepared meals daily plus snacks, tea, and coffee. The kitchen caters for dietary requirements including vegetarian, vegan, halal, kosher, gluten-free, diabetic, soft/pureed (for swallowing difficulties), and fortified meals. Residents can choose from a menu, and staff assist those who need help with eating. Mealtimes are social occasions, and residents can eat in the dining room or their own room.
Queens Meadow Care Home can provide compassionate end-of-life (palliative) care in partnership with the resident's GP, district nurses, and specialist palliative care teams. Care focuses on comfort, dignity, pain management, emotional and spiritual support, and involving family members. Many residents prefer to remain in the familiar surroundings of the care home rather than transfer to hospital. Advance care planning helps ensure the resident's wishes are respected.
If you have a concern, raise it with the care home manager at Queens Meadow Care Home first. If the issue is not resolved, you can contact the local authority adult social care team, the Care Quality Commission (CQC) if you believe care standards are not being met, the Local Government and Social Care Ombudsman for complaints about council-funded care, or an independent advocacy service for support with making a complaint.
Queens Meadow Care Home provides a programme of activities designed to promote wellbeing, social interaction, and enjoyment. Activities may include arts and crafts, music and singing, gentle exercise and chair yoga, gardening, games and quizzes, film screenings, outings and trips, visiting entertainers, pet therapy, reminiscence sessions, and celebration of birthdays and cultural events. Activity coordinators tailor programmes to residents' interests and abilities.