Urgent Care & Walk-in Centres

Queen Elizabeth Hospital A&E

Stadium Road, Woolwich, London SE18 4QH

Overview

Queen Elizabeth Hospital's Accident and Emergency Department, located on Stadium Road in Woolwich, Southeast London, is a major provider of emergency healthcare services to the local community and surrounding areas. As part of the larger Queen Elizabeth Hospital NHS Trust, the A&E department provides 24-hour emergency medical care to patients with urgent and life-threatening conditions. The department handles a wide range of emergencies including trauma, acute illnesses, and injuries, with experienced doctors, nurses, and support staff working to provide rapid assessment and treatment.

The hospital serves a diverse population across Southeast London and beyond, offering comprehensive emergency services with facilities for patient stabilisation, diagnosis, and initial treatment. The A&E team works alongside other hospital departments to ensure patients receive appropriate ongoing care. Patients are typically triaged upon arrival to prioritise treatment based on medical urgency. The department operates under NHS standards with a commitment to providing accessible emergency care regardless of patients' ability to pay, serving as a vital resource for the local community's emergency health needs.

Frequently Asked Questions

Queen Elizabeth Hospital A&E is located in London. The facility is reachable by car, bus, and train. Check the official website or use an online map service for detailed directions, public transport routes, and estimated travel times.
Yes, Queen Elizabeth Hospital A&E provides step-free access throughout the facility, accessible toilets, and wheelchairs available at reception on request. If you have specific accessibility needs, contact the facility in advance.
Queen Elizabeth Hospital A&E has on-site or nearby parking available for patients and visitors. Blue Badge spaces are provided close to the entrance. Parking charges may apply — check the facility website for current rates and payment methods.
It is helpful to bring photo ID, a list of any medications you are currently taking, your NHS number if you know it, and the name and address of your GP surgery. This helps staff access your medical records and provide the best care.
A&E is for life-threatening and serious conditions including chest pain, stroke symptoms (face drooping, arm weakness, speech difficulty), severe bleeding that cannot be stopped, breathing difficulty, loss of consciousness, severe allergic reactions, and seizures. For non-emergency problems such as coughs, colds, or minor injuries, use an Urgent Treatment Centre, walk-in centre, pharmacy, or contact your GP.
Wait times at Queen Elizabeth Hospital A&E depend on clinical priority. Triage uses the Manchester Triage System to categorise patients: Red (immediate, seen straight away), Orange (very urgent, target 10 minutes), Yellow (urgent, target 1 hour), Green (standard, target 2 hours), and Blue (non-urgent, target 4 hours). The NHS target is for patients to be admitted, discharged, or transferred within 4 hours of arrival. Patients with the most serious conditions are always seen first.
On arrival at Queen Elizabeth Hospital A&E, you book in at reception with your details. A triage nurse then assesses you to determine the urgency of your condition. You will wait in the appropriate area until seen by a doctor or nurse practitioner. You may need blood tests, X-rays, or other investigations before treatment. After treatment, you will either be discharged home or admitted to hospital for further care.
Yes, one person can accompany you to Queen Elizabeth Hospital A&E. Children under 16 must have a parent or legal guardian present. A relatives' room is available for those waiting. During busy periods or specific circumstances, the department may need to limit visitors — staff will advise you on arrival.
Yes, A&E doctors at Queen Elizabeth Hospital A&E can prescribe medications as needed. An on-site pharmacy may be available for dispensing, or you can take your prescription to any pharmacy. A discharge letter detailing your treatment and any prescriptions is sent to your GP.
When you are discharged from Queen Elizabeth Hospital A&E, you will receive a discharge letter explaining any follow-up needed. This may include visiting your GP within 48 hours, attending a fracture clinic, an outpatient referral, or instructions to return if your symptoms worsen. Your GP will also receive a copy of the discharge summary.
Most A&E departments, including Queen Elizabeth Hospital A&E, have a dedicated children's area with specially trained paediatric staff, child-friendly play facilities, and a separate waiting area to provide a calmer environment for young patients and their families.
Yes, for urgent but non-life-threatening issues, call NHS 111 or visit 111.nhs.uk before going to A&E. NHS 111 can book you a timed A&E slot to reduce waiting, arrange an out-of-hours GP appointment, direct you to a pharmacy or urgent treatment centre, or send an ambulance if needed. Always call 999 for life-threatening emergencies.
Queen Elizabeth Hospital A&E has a psychiatric liaison service available for mental health crisis assessment. If you or someone you know is experiencing a mental health crisis, you can attend A&E directly. The NHS 111 mental health option is also available 24/7 for advice and support.
If your condition changes or worsens while you are waiting at Queen Elizabeth Hospital A&E, tell reception or any staff member immediately. Triage is an ongoing process — you will be re-assessed and re-prioritised based on your current condition. Do not wait in silence if you feel worse.
Quick Actions
Call 020 8836 6000 Get Directions Save Contact (vCard)
Share
WhatsApp Twitter
Contact Details
Address
Stadium Road, Woolwich
London, Greater London
SE18 4QH
Opening Hours
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:00
Back to Directory More Urgent Care & Walk-in Centres