Mental Health
Northside House
St Andrews Business Park,Thorpe St Andrew,Norwich, Norwich NR7 0HT
Overview
Northside House is a business located at St Andrews Business Park in Thorpe St Andrew, Norwich. The facility operates within Norwich's established business district, serving as a commercial or office space provider in this well-developed area of the city. St Andrews Business Park is known for hosting a variety of professional services and enterprises, making it an accessible location for businesses of different sizes and sectors.
The organisation likely provides workspace solutions, office facilities, or related business support services to companies operating in the Norwich area. Located in Thorpe St Andrew, the business benefits from proximity to major transport links and the city centre, making it convenient for clients and staff. The postcode NR7 0HT places it in a growing commercial corridor with good road access.
For businesses seeking flexible office space or commercial facilities in Norwich, Northside House represents a professional venue option within an established business park environment. Interested parties are encouraged to contact the organisation directly for specific information about available services, pricing, and available facilities.
Frequently Asked Questions
You can access mental health services at Northside House in Norwich through a GP referral, self-referral (available for NHS Talking Therapies and some community services), or through NHS 111 if you need urgent support. Contact 01603 421421 to find out about referral pathways and current waiting times. In a crisis, call NHS 111 and select the mental health option, or call the Samaritans on 116 123.
If you or someone else is in immediate danger, call 999. For a mental health crisis, call NHS 111 and select the mental health option for 24/7 support, contact your local Crisis Resolution and Home Treatment Team, call the Samaritans on 116 123 (free, 24/7), text SHOUT to 85258, or attend A&E if you feel unsafe. If you are already known to Northside House, you may have a crisis plan with direct contact numbers.
Northside House offers a range of evidence-based therapies which may include Cognitive Behavioural Therapy (CBT), counselling, psychotherapy, Dialectical Behaviour Therapy (DBT), Eye Movement Desensitisation and Reprocessing (EMDR), group therapy, art and creative therapies, and family therapy. The specific therapies available depend on the service. Your treatment plan will be tailored to your individual needs.
Yes, all treatment at Northside House is strictly confidential under NHS policy and data protection law. Information is only shared with healthcare professionals directly involved in your care. Confidentiality may only be broken in exceptional circumstances where there is a serious risk of harm to yourself or others, a court order, or a safeguarding obligation.
Waiting times vary depending on the service and urgency. NHS Talking Therapies aims to start treatment within 6 weeks of referral. Community Mental Health Team assessments may take 4-12 weeks. Urgent referrals are prioritised. Contact 01603 421421 for current waiting times. While waiting, you can access self-help resources, crisis lines, and wellbeing apps recommended by the NHS.
Northside House provides support for a wide range of mental health conditions including depression, anxiety disorders (generalised anxiety, social anxiety, panic disorder), post-traumatic stress disorder (PTSD), obsessive-compulsive disorder (OCD), bipolar disorder, personality disorders, eating disorders, psychosis and schizophrenia, perinatal mental health, and complex emotional difficulties.
Northside House may offer or link to Child and Adolescent Mental Health Services (CAMHS) for young people up to 18. Services include assessment and therapy for anxiety, depression, self-harm, eating disorders, ADHD, autism, and behavioural difficulties. Referrals can come from GPs, schools, or in some areas through self-referral. Some areas also have early intervention teams for young people experiencing psychosis.
Northside House may offer group therapy programmes which provide peer support alongside professional guidance. Groups may focus on anxiety management, depression recovery, DBT skills, mindfulness and stress reduction, bereavement, and substance misuse support. Groups are led by trained therapists and typically run for 8-12 weeks. Ask 01603 421421 about current group programmes.
Some services at Northside House accept self-referrals without needing to see your GP first. NHS Talking Therapies (for anxiety and depression) can be accessed by self-referral in most areas. Other services such as Community Mental Health Teams and specialist services usually require a GP or professional referral. Contact 01603 421421 to check which services you can self-refer to.
Yes, Northside House may offer remote therapy options including telephone sessions, video consultations, and guided online self-help programmes. Remote therapy is clinically effective for many conditions and offers greater flexibility. It is particularly helpful for those with mobility issues, caring responsibilities, or who prefer the comfort of their own home. Ask about remote options when you are referred.
Your first appointment is usually an assessment lasting 45-60 minutes. A mental health professional will ask about your current difficulties, their impact on your life, your mental health history, physical health, medication, and what you hope to achieve. This is a collaborative conversation — you will not be pressured to share anything you are not comfortable with. After the assessment, you will discuss the most suitable treatment options.
Northside House may provide or link to services for people with dual diagnosis (co-occurring mental health and substance misuse problems). Support can include assessment, counselling, harm reduction advice, detox support, and referral to specialist addiction services. Contact 01603 421421 for information about substance misuse support.
If you have complex mental health needs, Northside House may use the Care Programme Approach (CPA). Under CPA you will have a named care coordinator, a comprehensive care plan developed with you, regular reviews of your care and progress, and a structured plan for when you are ready to be discharged from the service. CPA ensures coordinated, person-centred care across different services.
Yes, consultant psychiatrists at Northside House can prescribe and manage psychiatric medications including antidepressants, anti-anxiety medication, mood stabilisers, and antipsychotics. Medication is usually combined with talking therapy for the best outcomes. Regular reviews ensure your medication is working effectively and monitor for side effects. Your GP may take over prescribing once your condition is stable.