Pharmacies
New Cross Pharmacy
WALDRON HEALTH CENTRE, AMERSHAM VALE, London SE14 6LD
Overview
New Cross Pharmacy is a community pharmacy located within the Waldron Health Centre in the New Cross area of South London. As part of the National Health Service, the pharmacy provides essential medicines and pharmaceutical services to local residents. The pharmacy dispenses prescription medications for patients registered with NHS GPs and offers professional advice on medication use and health matters.
The pharmacy serves the diverse population of the SE14 postcode area, which includes a mix of residential communities. Staff members are qualified pharmacists and pharmacy technicians who work to ensure patients receive appropriate medications and guidance on their use. The pharmacy also typically offers services such as prescription collection from local GP surgeries and may provide additional NHS services including repeat medication management.
Located within a health centre setting, New Cross Pharmacy operates as part of an integrated healthcare facility, allowing patients to access pharmacy services alongside other primary care provision. The pharmacy is accessible to the local community during standard operating hours and plays an important role in primary healthcare delivery in the New Cross area.
Frequently Asked Questions
Opening hours at New Cross Pharmacy in London vary — most pharmacies are open Monday to Saturday, with some offering Sunday and bank holiday hours. Contact 020 8692 5807 for current opening times. Many pharmacies open early (8am) and close late (6:30pm or later). Check the NHS website for verified opening hours.
Some medicines require a prescription from your GP or hospital doctor, while many others are available over the counter without a prescription. The pharmacist at New Cross Pharmacy can advise you on which medicines are available without a prescription and can recommend suitable treatments for common conditions such as coughs, colds, headaches, hay fever, and minor infections.
Yes, New Cross Pharmacy offers free NHS flu vaccinations each autumn for eligible patients including those aged 65 and over, pregnant women, people with long-term conditions (asthma, diabetes, heart disease), carers, and frontline health and social care workers. No appointment is needed at many pharmacies — walk in and ask. The pharmacist can check your eligibility on the spot.
Yes, you can collect a prescription on behalf of someone else from New Cross Pharmacy. You will need to know the patient's name and date of birth, and you may be asked to sign for the collection. For controlled drugs, additional identification requirements may apply. If you regularly collect for someone, ask New Cross Pharmacy about setting up a nominated representative.
Yes, New Cross Pharmacy can manage your repeat prescriptions for you. The pharmacy contacts your GP surgery on your behalf to order your regular medicines, so they are ready for you to collect without having to request them yourself each time. Ask about the Electronic Repeat Dispensing (eRD) service, which allows your GP to authorise repeats for up to 12 months.
Yes, New Cross Pharmacy offers Medicine Use Reviews (MURs) and the New Medicine Service (NMS) to help you get the most from your medicines. These free NHS consultations help you understand what your medicines are for, how to take them correctly, identify side effects, and resolve any problems. Ask the pharmacist if you take multiple medications or have recently started a new medicine.
Yes, New Cross Pharmacy can help you quit smoking with free NHS support including advice from the pharmacist, nicotine replacement therapy (patches, gum, lozenges, inhalers), a structured stop smoking programme with regular check-ins, and access to prescription-only stop smoking medications via your GP. Evidence shows you are up to 3 times more likely to quit with professional support compared to going it alone.
New Cross Pharmacy aims to be accessible to all customers. Contact 020 8692 5807 to confirm step-free access, accessible counter heights, and any other adjustments you may need. Under the Equality Act, pharmacies must make reasonable adjustments for disabled customers. A private consultation room is available for confidential discussions.
Yes, emergency contraception (the morning-after pill) is available from New Cross Pharmacy without a prescription. It is most effective the sooner it is taken after unprotected sex. Levonorgestrel (effective up to 72 hours) is available over the counter. Ulipristal acetate (effective up to 120 hours) may also be available. The pharmacist will have a brief confidential consultation. Emergency contraception is free on the NHS for women of all ages from most pharmacies.
Yes, you can return unwanted, expired, or unused medicines to New Cross Pharmacy for safe disposal. Do not flush medicines down the toilet or throw them in household waste as they can harm the environment. Simply bring them to the pharmacy and hand them to a member of staff. This includes tablets, liquids, creams, inhalers, and needles/sharps (in a sharps bin).
New Cross Pharmacy may offer a free prescription delivery service for patients who are housebound, elderly, or have difficulty visiting the pharmacy. Contact 020 8692 5807 to check availability and arrange delivery to your home in the London area. Some pharmacies use delivery apps or partner with delivery services for same-day delivery.
Yes, New Cross Pharmacy offers free NHS blood pressure checks for adults aged 40 and over. High blood pressure often has no symptoms but increases your risk of heart attack and stroke. The check takes about 5 minutes — walk in or call 020 8692 5807 to arrange. If your blood pressure is raised, the pharmacist will advise on next steps and may refer you to your GP.
Yes, pharmacists at New Cross Pharmacy can now prescribe for certain common conditions under the NHS Pharmacy First service. Conditions covered include sinusitis, sore throat, earache, infected insect bites, impetigo, shingles, and uncomplicated urinary tract infections in women. This means you can get treatment without seeing a GP. The pharmacist can also supply emergency contraception and some other medicines under Patient Group Directions.
New Cross Pharmacy can provide travel health advice and some travel vaccinations. Common travel vaccines available at pharmacies include hepatitis A, typhoid, and cholera. Other vaccinations such as yellow fever require a specialist travel clinic. Book a travel health consultation at least 6-8 weeks before your trip by calling 020 8692 5807. Some travel vaccines carry a charge as they are not available on the NHS.