Pharmacies
Millbrook Pharmacy
168 WINDERMERE AVENUE, Southampton SO16 9GA
Overview
Millbrook Pharmacy is a community pharmacy located in Southampton, serving residents across the SO16 postcode area and beyond. Like most UK community pharmacies, it provides essential healthcare services to the local population, operating as part of the wider NHS framework while also serving private customers.
The pharmacy typically offers a comprehensive range of services including the dispensing of prescription medications, over-the-counter medicines, and health advice from qualified pharmacists. Many community pharmacies in Southampton also provide additional services such as medication reviews, smoking cessation support, and minor ailment consultations, helping to ease pressure on local GP services and providing convenient access to healthcare advice.
Millbrook Pharmacy serves as an important healthcare hub for the community, accessible to residents in the Windermere Avenue area. Operating during standard pharmacy hours, it provides a vital service for managing both acute and chronic health conditions, offering professional guidance on medication use and general health and wellbeing to patients of all ages.
Frequently Asked Questions
Opening hours at Millbrook Pharmacy in Southampton vary — most pharmacies are open Monday to Saturday, with some offering Sunday and bank holiday hours. Contact 0238 077 4786 for current opening times. Many pharmacies open early (8am) and close late (6:30pm or later). Check the NHS website for verified opening hours.
Some medicines require a prescription from your GP or hospital doctor, while many others are available over the counter without a prescription. The pharmacist at Millbrook Pharmacy can advise you on which medicines are available without a prescription and can recommend suitable treatments for common conditions such as coughs, colds, headaches, hay fever, and minor infections.
Yes, Millbrook Pharmacy offers free NHS flu vaccinations each autumn for eligible patients including those aged 65 and over, pregnant women, people with long-term conditions (asthma, diabetes, heart disease), carers, and frontline health and social care workers. No appointment is needed at many pharmacies — walk in and ask. The pharmacist can check your eligibility on the spot.
Yes, you can collect a prescription on behalf of someone else from Millbrook Pharmacy. You will need to know the patient's name and date of birth, and you may be asked to sign for the collection. For controlled drugs, additional identification requirements may apply. If you regularly collect for someone, ask Millbrook Pharmacy about setting up a nominated representative.
If Millbrook Pharmacy is closed, check the rota for the nearest late-night or duty pharmacy — pharmacies take turns providing out-of-hours cover on evenings, Sundays, and bank holidays. You can find the nearest open pharmacy on the NHS website or by calling NHS 111. In a medical emergency, call 999.
Yes, Millbrook Pharmacy can manage your repeat prescriptions for you. The pharmacy contacts your GP surgery on your behalf to order your regular medicines, so they are ready for you to collect without having to request them yourself each time. Ask about the Electronic Repeat Dispensing (eRD) service, which allows your GP to authorise repeats for up to 12 months.
Yes, Millbrook Pharmacy offers free NHS blood pressure checks for adults aged 40 and over. High blood pressure often has no symptoms but increases your risk of heart attack and stroke. The check takes about 5 minutes — walk in or call 0238 077 4786 to arrange. If your blood pressure is raised, the pharmacist will advise on next steps and may refer you to your GP.
Yes, Millbrook Pharmacy offers Medicine Use Reviews (MURs) and the New Medicine Service (NMS) to help you get the most from your medicines. These free NHS consultations help you understand what your medicines are for, how to take them correctly, identify side effects, and resolve any problems. Ask the pharmacist if you take multiple medications or have recently started a new medicine.
Millbrook Pharmacy aims to be accessible to all customers. Contact 0238 077 4786 to confirm step-free access, accessible counter heights, and any other adjustments you may need. Under the Equality Act, pharmacies must make reasonable adjustments for disabled customers. A private consultation room is available for confidential discussions.
Millbrook Pharmacy can provide travel health advice and some travel vaccinations. Common travel vaccines available at pharmacies include hepatitis A, typhoid, and cholera. Other vaccinations such as yellow fever require a specialist travel clinic. Book a travel health consultation at least 6-8 weeks before your trip by calling 0238 077 4786. Some travel vaccines carry a charge as they are not available on the NHS.
You may be entitled to free NHS prescriptions if you are aged 60 or over, under 16 (or under 19 in full-time education), pregnant or have had a baby in the last 12 months, have certain medical conditions (diabetes, epilepsy, cancer, etc.), receiving certain benefits (Universal Credit with no earnings, Income Support, etc.), a war pensioner, or hold an HC2 certificate. If you pay for prescriptions, a Prescription Prepayment Certificate (PPC) can save money — currently about £30 for 3 months or £108 for 12 months, covering unlimited prescriptions.
Yes, you can return unwanted, expired, or unused medicines to Millbrook Pharmacy for safe disposal. Do not flush medicines down the toilet or throw them in household waste as they can harm the environment. Simply bring them to the pharmacy and hand them to a member of staff. This includes tablets, liquids, creams, inhalers, and needles/sharps (in a sharps bin).
Yes, emergency contraception (the morning-after pill) is available from Millbrook Pharmacy without a prescription. It is most effective the sooner it is taken after unprotected sex. Levonorgestrel (effective up to 72 hours) is available over the counter. Ulipristal acetate (effective up to 120 hours) may also be available. The pharmacist will have a brief confidential consultation. Emergency contraception is free on the NHS for women of all ages from most pharmacies.
Yes, Millbrook Pharmacy has a private consultation room where you can speak to the pharmacist confidentially about your health, medicines, or any sensitive issues. All NHS pharmacy services including Pharmacy First consultations, medicine reviews, and vaccination appointments take place in the private room. Ask at the counter if you would like a private consultation.