Hospices

Mary Stevens Hospice

221 Hagley Road, Oldswinford, Stourbridge DY8 2JR

Overview

Mary Stevens Hospice is a specialist palliative care facility located in Oldswinford, Stourbridge, serving the local community and surrounding areas in the West Midlands. As a dedicated hospice service, the organisation provides compassionate end-of-life care and symptom management for patients with serious illnesses, primarily those with terminal diagnoses. The hospice operates as a charitable organisation committed to improving quality of life during final stages of illness.

The hospice offers a range of services including inpatient care, day services, and community support for patients and their families. Staff work to manage pain and distressing symptoms whilst providing emotional and spiritual support during this sensitive time. The organisation also provides bereavement support for relatives after a patient's death, recognising that grief support is an essential component of holistic care.

Mary Stevens Hospice relies on funding from charitable donations, grants, and NHS partnerships to maintain its services. The facility welcomes referrals from GPs and hospital consultants and operates with a multidisciplinary team of medical professionals, nurses, and support staff dedicated to delivering dignified, person-centred care.

Frequently Asked Questions

Mary Stevens Hospice in Stourbridge provides specialist palliative care for people with life-limiting conditions. Services may include inpatient care, day hospice services, hospice at home (care in your own home), outpatient clinics, bereavement support for families, lymphoedema clinic, complementary therapies, and counselling. All care focuses on comfort, quality of life, and dignity. Contact 01384 443010 for information about available services.
Yes, all hospice care at Mary Stevens Hospice is provided free of charge to patients and their families, regardless of financial circumstances. Hospices receive some NHS funding but rely heavily on charitable donations, fundraising, retail shops, and legacies to fund their services. It costs millions of pounds each year to run a hospice, with a significant proportion raised through community support.
Referrals to Mary Stevens Hospice are usually made by your GP, hospital consultant, or district nurse. You or your family can also contact Mary Stevens Hospice directly on 01384 443010 to discuss a referral. Referrals are based on clinical need — anyone with a life-limiting condition can be considered. You do not have to have cancer to be referred; hospices care for people with any advanced illness including heart failure, COPD, motor neurone disease, and dementia.
No, hospice care is not just about end-of-life care. Many patients visit Mary Stevens Hospice for symptom management (pain relief, breathlessness, nausea), rehabilitation and support to stay as well as possible, respite stays to give carers a break, and day hospice activities and therapies. Some patients attend for weeks or months and then return home. Hospice care aims to help you live as fully and comfortably as possible.
You can support Mary Stevens Hospice by making a donation, volunteering your time, shopping at or donating to charity shops, taking part in fundraising events, leaving a gift in your will (legacy giving), organising your own fundraising activity, or becoming a regular donor. Contact 01384 443010 or visit the website to find out more about supporting your local hospice.
Mary Stevens Hospice supports people with any life-limiting condition, not just cancer. Conditions include advanced cancer, heart failure, COPD and other lung diseases, motor neurone disease (MND), multiple sclerosis (MS), Parkinson's disease, advanced dementia, kidney failure, and liver failure. Referral is based on clinical need, and the hospice team works alongside your GP and hospital team.
The day hospice at Mary Stevens Hospice provides a programme of care and activities for patients who live at home. You may attend one or two days per week for medical review and symptom management, complementary therapies (massage, aromatherapy, reflexology), creative activities (art, music), social interaction and peer support, physiotherapy and occupational therapy, and psychological support. Transport to and from the day hospice may be arranged.
Yes, Mary Stevens Hospice welcomes visitors and families. Visiting is usually flexible, with no strict visiting hours in the inpatient unit. Family rooms and overnight facilities may be available for relatives who wish to stay close. Children are welcome to visit. The hospice environment is designed to be calm, comfortable, and homelike. Staff will support families throughout their loved one's stay.
Mary Stevens Hospice may offer a Hospice at Home service, bringing specialist palliative care to patients in their own homes. This may include visits from specialist nurses, overnight care and sitting services, symptom management, practical support, and emotional support for patients and families. Hospice at Home allows people to be cared for and, if they wish, to die in the comfort and familiarity of their own home.
Yes, Mary Stevens Hospice can help you with advance care planning — documenting your wishes for future care. This may include an Advance Decision to Refuse Treatment (living will), Lasting Power of Attorney for health and welfare, preferred place of care and death, and a ReSPECT form (Recommended Summary Plan for Emergency Care and Treatment). Having these conversations and documents in place ensures your wishes are known and respected.
Yes, Mary Stevens Hospice provides bereavement support for families and loved ones after a patient has died. This may include one-to-one counselling, bereavement support groups, telephone support, memorial services, and children and young people's bereavement services. Support is available regardless of whether the person died at the hospice or elsewhere. Contact 01384 443010 for information about bereavement services.
Mary Stevens Hospice may offer complementary therapies including massage, aromatherapy, reflexology, Reiki, acupuncture, mindfulness and relaxation, creative arts therapy, and music therapy. These therapies complement medical treatment and can help with pain, anxiety, sleep, and overall wellbeing. All therapies are provided by qualified practitioners and are free to patients.
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Contact Details
Phone
Address
221 Hagley Road, Oldswinford
Stourbridge
DY8 2JR
Social Links
Opening Hours
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:00