Care Homes
Jubilee House
Pound Lane,Godalming, Godalming GU7 1BX
Overview
Jubilee House is a residential care facility located in Godalming, Surrey. The organisation provides accommodation and support services for vulnerable adults who require assistance with daily living activities and personal care. As a care home, Jubilee House offers a safe, comfortable environment where residents can maintain dignity and independence while receiving professional support from trained staff members.
The home caters to individuals with varying care needs, including elderly people, those recovering from illness, and adults requiring ongoing health and social support. Jubilee House focuses on delivering person-centred care tailored to each resident's individual requirements and preferences. The facility typically provides services such as meal preparation, personal hygiene assistance, medication management, and companionship.
Located on Pound Lane in central Godalming, Jubilee House benefits from a convenient position with access to local amenities and healthcare services. The organisation operates as part of the broader UK care sector, adhering to relevant health and safety regulations and quality standards to ensure residents receive appropriate levels of care and support.
Frequently Asked Questions
Jubilee House in Godalming may provide residential care (help with daily activities like washing, dressing, meals, and companionship), nursing care (24-hour care from registered nurses for complex medical needs), dementia care (specialist support for residents with Alzheimer's or other forms of dementia), and respite care (short-term stays to give regular carers a break). Contact 01483 420400 to find out exactly which services are available.
Care home fees vary depending on the type of care needed. In the UK, the average cost is approximately £700-1,000 per week for residential care and £900-1,400 per week for nursing care, though this varies by region and provider. Your local council will carry out a financial assessment to determine whether you qualify for council funding. If your assets (including property) are above the capital threshold, you may need to self-fund. NHS Continuing Healthcare funding may be available for those with a primary health need. Contact 01483 420400 for current fees at Jubilee House.
Jubilee House is inspected and rated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. The CQC rates care homes as Outstanding, Good, Requires Improvement, or Inadequate across five domains: Safe, Effective, Caring, Responsive, and Well-Led. You can view the full inspection report for Jubilee House on the CQC website at cqc.org.uk. Ask Jubilee House about their most recent inspection outcome.
Yes, Jubilee House welcomes prospective residents and their families to visit and see the home before making a decision. A visit allows you to see the rooms, communal areas, and gardens, meet staff and current residents, ask questions about care, activities, and daily routine, and get a feel for the atmosphere. Call 01483 420400 to arrange a visit. It is recommended to visit at different times of day and more than once.
If a resident's needs change, Jubilee House will review and update their care plan. If the home can accommodate increased needs (for example, by arranging additional nursing support), the resident can stay. If needs exceed what the home can safely provide, staff will work with the family, GP, and local authority to find a suitable alternative, such as a nursing home or hospital. Regular care plan reviews (at least every 6 months) ensure care remains appropriate.
Jubilee House can provide compassionate end-of-life (palliative) care in partnership with the resident's GP, district nurses, and specialist palliative care teams. Care focuses on comfort, dignity, pain management, emotional and spiritual support, and involving family members. Many residents prefer to remain in the familiar surroundings of the care home rather than transfer to hospital. Advance care planning helps ensure the resident's wishes are respected.
Jubilee House provides a programme of activities designed to promote wellbeing, social interaction, and enjoyment. Activities may include arts and crafts, music and singing, gentle exercise and chair yoga, gardening, games and quizzes, film screenings, outings and trips, visiting entertainers, pet therapy, reminiscence sessions, and celebration of birthdays and cultural events. Activity coordinators tailor programmes to residents' interests and abilities.
Staff at Jubilee House hold relevant qualifications including the Care Certificate (minimum standard for new care workers), NVQs/diplomas in Health and Social Care, registered nurse qualifications (for nursing homes), dementia awareness training, safeguarding training, first aid, and moving and handling. The CQC inspects staffing levels and training as part of their assessment. Ask Jubilee House about their staff-to-resident ratios and training programmes.
Jubilee House encourages family and friends to visit regularly. Many care homes now offer flexible visiting with no set hours, though some may ask visitors to avoid mealtimes. Contact 01483 420400 for current visiting arrangements. Visitors are always welcome and play an important role in residents' wellbeing.
Yes, Jubilee House may offer short-term respite stays, typically from a few days to a few weeks, to give regular carers a well-deserved break. Respite care can be arranged privately or funded by the local authority following a carer's assessment. Contact 01483 420400 to check availability, costs, and how to arrange a respite stay.
Jubilee House may have a specialist dementia care unit or provide dementia-friendly care throughout the home. Dementia care includes trained staff who understand the condition, a safe and secure environment to prevent wandering, memory-stimulating activities, person-centred care plans, and close liaison with families. Ask 01483 420400 about dementia care provision, staff training, and how they support residents with memory loss.
Jubilee House provides three freshly prepared meals daily plus snacks, tea, and coffee. The kitchen caters for dietary requirements including vegetarian, vegan, halal, kosher, gluten-free, diabetic, soft/pureed (for swallowing difficulties), and fortified meals. Residents can choose from a menu, and staff assist those who need help with eating. Mealtimes are social occasions, and residents can eat in the dining room or their own room.
If you have a concern, raise it with the care home manager at Jubilee House first. If the issue is not resolved, you can contact the local authority adult social care team, the Care Quality Commission (CQC) if you believe care standards are not being met, the Local Government and Social Care Ombudsman for complaints about council-funded care, or an independent advocacy service for support with making a complaint.
Before moving into Jubilee House, you will need a care needs assessment from your local council. Contact your council's adult social care team to request an assessment — they will evaluate your physical, mental, and emotional needs and determine what level of care you require. The council will also carry out a financial assessment. You can also ask your GP, hospital, or social worker to refer you. Jubilee House will conduct their own pre-admission assessment to ensure they can meet your needs.