Pharmacies
Heswall Hills Pharmacy
119 BRIMSTAGE ROAD, HESWALL, Wirral CH60 1XF
Overview
Heswall Hills Pharmacy is a community pharmacy located on Brimstage Road in Heswall, Wirral. As a typical UK community pharmacy, it serves the local population with a range of essential pharmaceutical services and healthcare support. The pharmacy provides prescription dispensing, medicines advice, and over-the-counter medication recommendations to residents across Heswall and surrounding areas.
The pharmacy is committed to delivering accessible healthcare within the community. Beyond basic dispensing services, it likely offers services such as medicine use reviews, smoking cessation support, and health and wellbeing advice. Like most community pharmacies, it acts as a convenient healthcare touchpoint for residents, helping to reduce unnecessary visits to GP surgeries and emergency departments.
Heswall Hills Pharmacy operates as part of the wider NHS healthcare network in the Wirral area. Being locally situated, it provides a familiar and trusted resource for the community, with knowledgeable pharmacy staff available to answer health-related questions and provide professional guidance on medications and health matters.
Frequently Asked Questions
Opening hours at Heswall Hills Pharmacy in Wirral vary — most pharmacies are open Monday to Saturday, with some offering Sunday and bank holiday hours. Contact 01513 424385 for current opening times. Many pharmacies open early (8am) and close late (6:30pm or later). Check the NHS website for verified opening hours.
Some medicines require a prescription from your GP or hospital doctor, while many others are available over the counter without a prescription. The pharmacist at Heswall Hills Pharmacy can advise you on which medicines are available without a prescription and can recommend suitable treatments for common conditions such as coughs, colds, headaches, hay fever, and minor infections.
Yes, Heswall Hills Pharmacy offers free NHS flu vaccinations each autumn for eligible patients including those aged 65 and over, pregnant women, people with long-term conditions (asthma, diabetes, heart disease), carers, and frontline health and social care workers. No appointment is needed at many pharmacies — walk in and ask. The pharmacist can check your eligibility on the spot.
Yes, you can collect a prescription on behalf of someone else from Heswall Hills Pharmacy. You will need to know the patient's name and date of birth, and you may be asked to sign for the collection. For controlled drugs, additional identification requirements may apply. If you regularly collect for someone, ask Heswall Hills Pharmacy about setting up a nominated representative.
Yes, Heswall Hills Pharmacy offers Medicine Use Reviews (MURs) and the New Medicine Service (NMS) to help you get the most from your medicines. These free NHS consultations help you understand what your medicines are for, how to take them correctly, identify side effects, and resolve any problems. Ask the pharmacist if you take multiple medications or have recently started a new medicine.
Yes, Heswall Hills Pharmacy can manage your repeat prescriptions for you. The pharmacy contacts your GP surgery on your behalf to order your regular medicines, so they are ready for you to collect without having to request them yourself each time. Ask about the Electronic Repeat Dispensing (eRD) service, which allows your GP to authorise repeats for up to 12 months.
Yes, Heswall Hills Pharmacy has a private consultation room where you can speak to the pharmacist confidentially about your health, medicines, or any sensitive issues. All NHS pharmacy services including Pharmacy First consultations, medicine reviews, and vaccination appointments take place in the private room. Ask at the counter if you would like a private consultation.
Yes, you can return unwanted, expired, or unused medicines to Heswall Hills Pharmacy for safe disposal. Do not flush medicines down the toilet or throw them in household waste as they can harm the environment. Simply bring them to the pharmacy and hand them to a member of staff. This includes tablets, liquids, creams, inhalers, and needles/sharps (in a sharps bin).
Yes, emergency contraception (the morning-after pill) is available from Heswall Hills Pharmacy without a prescription. It is most effective the sooner it is taken after unprotected sex. Levonorgestrel (effective up to 72 hours) is available over the counter. Ulipristal acetate (effective up to 120 hours) may also be available. The pharmacist will have a brief confidential consultation. Emergency contraception is free on the NHS for women of all ages from most pharmacies.
Heswall Hills Pharmacy aims to be accessible to all customers. Contact 01513 424385 to confirm step-free access, accessible counter heights, and any other adjustments you may need. Under the Equality Act, pharmacies must make reasonable adjustments for disabled customers. A private consultation room is available for confidential discussions.
You may be entitled to free NHS prescriptions if you are aged 60 or over, under 16 (or under 19 in full-time education), pregnant or have had a baby in the last 12 months, have certain medical conditions (diabetes, epilepsy, cancer, etc.), receiving certain benefits (Universal Credit with no earnings, Income Support, etc.), a war pensioner, or hold an HC2 certificate. If you pay for prescriptions, a Prescription Prepayment Certificate (PPC) can save money — currently about £30 for 3 months or £108 for 12 months, covering unlimited prescriptions.
Heswall Hills Pharmacy may offer COVID-19 vaccinations and booster doses as part of the NHS vaccination programme. Eligibility depends on current NHS guidance. Check the NHS website or call 01513 424385 to find out if COVID-19 vaccinations are currently available at this pharmacy and whether you are eligible.
Heswall Hills Pharmacy can provide travel health advice and some travel vaccinations. Common travel vaccines available at pharmacies include hepatitis A, typhoid, and cholera. Other vaccinations such as yellow fever require a specialist travel clinic. Book a travel health consultation at least 6-8 weeks before your trip by calling 01513 424385. Some travel vaccines carry a charge as they are not available on the NHS.
Yes, pharmacists at Heswall Hills Pharmacy can now prescribe for certain common conditions under the NHS Pharmacy First service. Conditions covered include sinusitis, sore throat, earache, infected insect bites, impetigo, shingles, and uncomplicated urinary tract infections in women. This means you can get treatment without seeing a GP. The pharmacist can also supply emergency contraception and some other medicines under Patient Group Directions.