Care Homes
Hazelhurst Nursing Home
Bishopswood,Ross On Wye, Ross On Wye HR9 5QX
Overview
Hazelhurst Nursing Home is a residential care facility located in Bishopswood, Ross-on-Wye, Herefordshire. The home provides specialist nursing care and accommodation for elderly residents and individuals requiring round-the-clock medical support. Situated in the picturesque market town area of Ross-on-Wye, the home offers a supportive environment for those with various care needs.
The nursing home provides comprehensive care services including nursing support, personal care, and daily living assistance. Staff are available throughout the day and night to ensure residents receive appropriate medical attention and support. The home typically caters to older adults and individuals with conditions requiring professional nursing intervention, such as dementia care, rehabilitation, or chronic illness management.
Hazelhurst aims to maintain residents' dignity, independence, and quality of life through personalised care plans and a range of on-site facilities. The home's location in the Ross-on-Wye area provides access to local amenities and healthcare services. For enquiries about admission, current availability, or specific care requirements, prospective residents and their families are encouraged to contact the home directly to discuss their individual needs and circumstances.
Frequently Asked Questions
Hazelhurst Nursing Home in Ross On Wye may provide residential care (help with daily activities like washing, dressing, meals, and companionship), nursing care (24-hour care from registered nurses for complex medical needs), dementia care (specialist support for residents with Alzheimer's or other forms of dementia), and respite care (short-term stays to give regular carers a break). Contact 01600 890600 to find out exactly which services are available.
Care home fees vary depending on the type of care needed. In the UK, the average cost is approximately £700-1,000 per week for residential care and £900-1,400 per week for nursing care, though this varies by region and provider. Your local council will carry out a financial assessment to determine whether you qualify for council funding. If your assets (including property) are above the capital threshold, you may need to self-fund. NHS Continuing Healthcare funding may be available for those with a primary health need. Contact 01600 890600 for current fees at Hazelhurst Nursing Home.
Hazelhurst Nursing Home is inspected and rated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. The CQC rates care homes as Outstanding, Good, Requires Improvement, or Inadequate across five domains: Safe, Effective, Caring, Responsive, and Well-Led. You can view the full inspection report for Hazelhurst Nursing Home on the CQC website at cqc.org.uk. Ask Hazelhurst Nursing Home about their most recent inspection outcome.
Yes, Hazelhurst Nursing Home welcomes prospective residents and their families to visit and see the home before making a decision. A visit allows you to see the rooms, communal areas, and gardens, meet staff and current residents, ask questions about care, activities, and daily routine, and get a feel for the atmosphere. Call 01600 890600 to arrange a visit. It is recommended to visit at different times of day and more than once.
If you have a concern, raise it with the care home manager at Hazelhurst Nursing Home first. If the issue is not resolved, you can contact the local authority adult social care team, the Care Quality Commission (CQC) if you believe care standards are not being met, the Local Government and Social Care Ombudsman for complaints about council-funded care, or an independent advocacy service for support with making a complaint.
If a resident's needs change, Hazelhurst Nursing Home will review and update their care plan. If the home can accommodate increased needs (for example, by arranging additional nursing support), the resident can stay. If needs exceed what the home can safely provide, staff will work with the family, GP, and local authority to find a suitable alternative, such as a nursing home or hospital. Regular care plan reviews (at least every 6 months) ensure care remains appropriate.
Hazelhurst Nursing Home provides three freshly prepared meals daily plus snacks, tea, and coffee. The kitchen caters for dietary requirements including vegetarian, vegan, halal, kosher, gluten-free, diabetic, soft/pureed (for swallowing difficulties), and fortified meals. Residents can choose from a menu, and staff assist those who need help with eating. Mealtimes are social occasions, and residents can eat in the dining room or their own room.
Some care homes allow small pets such as budgies or fish, though this varies. Hazelhurst Nursing Home may also welcome visiting pets and organise pet therapy sessions with animals. Having animals around can boost mood and reduce loneliness. Contact 01600 890600 to discuss pet policies.
Before moving into Hazelhurst Nursing Home, you will need a care needs assessment from your local council. Contact your council's adult social care team to request an assessment — they will evaluate your physical, mental, and emotional needs and determine what level of care you require. The council will also carry out a financial assessment. You can also ask your GP, hospital, or social worker to refer you. Hazelhurst Nursing Home will conduct their own pre-admission assessment to ensure they can meet your needs.
Hazelhurst Nursing Home may have a specialist dementia care unit or provide dementia-friendly care throughout the home. Dementia care includes trained staff who understand the condition, a safe and secure environment to prevent wandering, memory-stimulating activities, person-centred care plans, and close liaison with families. Ask 01600 890600 about dementia care provision, staff training, and how they support residents with memory loss.
Hazelhurst Nursing Home provides a programme of activities designed to promote wellbeing, social interaction, and enjoyment. Activities may include arts and crafts, music and singing, gentle exercise and chair yoga, gardening, games and quizzes, film screenings, outings and trips, visiting entertainers, pet therapy, reminiscence sessions, and celebration of birthdays and cultural events. Activity coordinators tailor programmes to residents' interests and abilities.
Hazelhurst Nursing Home encourages family and friends to visit regularly. Many care homes now offer flexible visiting with no set hours, though some may ask visitors to avoid mealtimes. Contact 01600 890600 for current visiting arrangements. Visitors are always welcome and play an important role in residents' wellbeing.
Yes, Hazelhurst Nursing Home may offer short-term respite stays, typically from a few days to a few weeks, to give regular carers a well-deserved break. Respite care can be arranged privately or funded by the local authority following a carer's assessment. Contact 01600 890600 to check availability, costs, and how to arrange a respite stay.
Staff at Hazelhurst Nursing Home hold relevant qualifications including the Care Certificate (minimum standard for new care workers), NVQs/diplomas in Health and Social Care, registered nurse qualifications (for nursing homes), dementia awareness training, safeguarding training, first aid, and moving and handling. The CQC inspects staffing levels and training as part of their assessment. Ask Hazelhurst Nursing Home about their staff-to-resident ratios and training programmes.