Care Homes
East Hill House Residential Care Home
East Hill Drive,Hillbrow Road,Liss, Liss GU33 7RR
Overview
East Hill House Residential Care Home is a care facility located in Liss, a village in Hampshire near the West Sussex border. Based on its location and name, it provides residential care services for older adults and potentially younger adults requiring long-term support and accommodation.
The home offers full-time residential care in a community setting, supporting residents with their daily living needs, personal care, and wellbeing. Staff typically assist with activities such as meal preparation, medication management, personal hygiene, and social activities to maintain quality of life. The facility aims to provide a homely environment where residents can maintain their independence while receiving appropriate levels of care and support.
The home caters to individuals who may need assistance due to age-related conditions, mobility issues, dementia care, or other health considerations. Liss is a rural location in the South Downs area, offering a quiet, peaceful setting. Families seeking residential care in the area typically look for homes offering compassionate, person-centred care with trained staff available throughout the day and night to ensure resident safety and comfort.
Frequently Asked Questions
East Hill House Residential Care Home in Liss may provide residential care (help with daily activities like washing, dressing, meals, and companionship), nursing care (24-hour care from registered nurses for complex medical needs), dementia care (specialist support for residents with Alzheimer's or other forms of dementia), and respite care (short-term stays to give regular carers a break). Contact 01730 895170 to find out exactly which services are available.
Care home fees vary depending on the type of care needed. In the UK, the average cost is approximately £700-1,000 per week for residential care and £900-1,400 per week for nursing care, though this varies by region and provider. Your local council will carry out a financial assessment to determine whether you qualify for council funding. If your assets (including property) are above the capital threshold, you may need to self-fund. NHS Continuing Healthcare funding may be available for those with a primary health need. Contact 01730 895170 for current fees at East Hill House Residential Care Home.
East Hill House Residential Care Home is inspected and rated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. The CQC rates care homes as Outstanding, Good, Requires Improvement, or Inadequate across five domains: Safe, Effective, Caring, Responsive, and Well-Led. You can view the full inspection report for East Hill House Residential Care Home on the CQC website at cqc.org.uk. Ask East Hill House Residential Care Home about their most recent inspection outcome.
Yes, East Hill House Residential Care Home welcomes prospective residents and their families to visit and see the home before making a decision. A visit allows you to see the rooms, communal areas, and gardens, meet staff and current residents, ask questions about care, activities, and daily routine, and get a feel for the atmosphere. Call 01730 895170 to arrange a visit. It is recommended to visit at different times of day and more than once.
East Hill House Residential Care Home may have a specialist dementia care unit or provide dementia-friendly care throughout the home. Dementia care includes trained staff who understand the condition, a safe and secure environment to prevent wandering, memory-stimulating activities, person-centred care plans, and close liaison with families. Ask 01730 895170 about dementia care provision, staff training, and how they support residents with memory loss.
East Hill House Residential Care Home provides three freshly prepared meals daily plus snacks, tea, and coffee. The kitchen caters for dietary requirements including vegetarian, vegan, halal, kosher, gluten-free, diabetic, soft/pureed (for swallowing difficulties), and fortified meals. Residents can choose from a menu, and staff assist those who need help with eating. Mealtimes are social occasions, and residents can eat in the dining room or their own room.
Staff at East Hill House Residential Care Home hold relevant qualifications including the Care Certificate (minimum standard for new care workers), NVQs/diplomas in Health and Social Care, registered nurse qualifications (for nursing homes), dementia awareness training, safeguarding training, first aid, and moving and handling. The CQC inspects staffing levels and training as part of their assessment. Ask East Hill House Residential Care Home about their staff-to-resident ratios and training programmes.
Before moving into East Hill House Residential Care Home, you will need a care needs assessment from your local council. Contact your council's adult social care team to request an assessment — they will evaluate your physical, mental, and emotional needs and determine what level of care you require. The council will also carry out a financial assessment. You can also ask your GP, hospital, or social worker to refer you. East Hill House Residential Care Home will conduct their own pre-admission assessment to ensure they can meet your needs.
East Hill House Residential Care Home encourages family and friends to visit regularly. Many care homes now offer flexible visiting with no set hours, though some may ask visitors to avoid mealtimes. Contact 01730 895170 for current visiting arrangements. Visitors are always welcome and play an important role in residents' wellbeing.
East Hill House Residential Care Home provides a programme of activities designed to promote wellbeing, social interaction, and enjoyment. Activities may include arts and crafts, music and singing, gentle exercise and chair yoga, gardening, games and quizzes, film screenings, outings and trips, visiting entertainers, pet therapy, reminiscence sessions, and celebration of birthdays and cultural events. Activity coordinators tailor programmes to residents' interests and abilities.
East Hill House Residential Care Home can provide compassionate end-of-life (palliative) care in partnership with the resident's GP, district nurses, and specialist palliative care teams. Care focuses on comfort, dignity, pain management, emotional and spiritual support, and involving family members. Many residents prefer to remain in the familiar surroundings of the care home rather than transfer to hospital. Advance care planning helps ensure the resident's wishes are respected.
Yes, East Hill House Residential Care Home encourages residents to personalise their rooms with familiar items from home. You can bring photographs, ornaments, a favourite chair, bedding, small pieces of furniture, a radio or TV, and personal toiletries. This helps create a comfortable, homely environment. Large items should be discussed with the care home in advance. Valuables should be kept to a minimum — ask about secure storage.
If a resident's needs change, East Hill House Residential Care Home will review and update their care plan. If the home can accommodate increased needs (for example, by arranging additional nursing support), the resident can stay. If needs exceed what the home can safely provide, staff will work with the family, GP, and local authority to find a suitable alternative, such as a nursing home or hospital. Regular care plan reviews (at least every 6 months) ensure care remains appropriate.
If you have a concern, raise it with the care home manager at East Hill House Residential Care Home first. If the issue is not resolved, you can contact the local authority adult social care team, the Care Quality Commission (CQC) if you believe care standards are not being met, the Local Government and Social Care Ombudsman for complaints about council-funded care, or an independent advocacy service for support with making a complaint.