Care Homes
Durban House
33 Woodley Lane,Woodley lane,Romsey, Romsey SO51 7JL
Overview
Durban House is a residential or care facility located in Romsey, Hampshire, a market town in the New Forest area of southern England. Based on its address in a residential area of Romsey and the naming convention typical of UK care homes and supported living facilities, it likely provides accommodation and support services for vulnerable adults or elderly residents.
The facility appears to be situated in a convenient location within Romsey, which offers good access to local amenities, healthcare services, and transport links. Properties with names like Durban House in this context typically offer residential care, assisted living, or supported accommodation services tailored to meet individual needs.
For specific information about current services, capacity, support offered, visiting arrangements, or to arrange a tour, prospective residents or their families should contact the facility directly. Those seeking care services in the Romsey area can also consult NHS England's care home finder or contact Hampshire County Council's adult services team for verified information about this provider.
Frequently Asked Questions
Durban House in Romsey may provide residential care (help with daily activities like washing, dressing, meals, and companionship), nursing care (24-hour care from registered nurses for complex medical needs), dementia care (specialist support for residents with Alzheimer's or other forms of dementia), and respite care (short-term stays to give regular carers a break). Contact 01794 512332 to find out exactly which services are available.
Care home fees vary depending on the type of care needed. In the UK, the average cost is approximately £700-1,000 per week for residential care and £900-1,400 per week for nursing care, though this varies by region and provider. Your local council will carry out a financial assessment to determine whether you qualify for council funding. If your assets (including property) are above the capital threshold, you may need to self-fund. NHS Continuing Healthcare funding may be available for those with a primary health need. Contact 01794 512332 for current fees at Durban House.
Durban House is inspected and rated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. The CQC rates care homes as Outstanding, Good, Requires Improvement, or Inadequate across five domains: Safe, Effective, Caring, Responsive, and Well-Led. You can view the full inspection report for Durban House on the CQC website at cqc.org.uk. Ask Durban House about their most recent inspection outcome.
Yes, Durban House welcomes prospective residents and their families to visit and see the home before making a decision. A visit allows you to see the rooms, communal areas, and gardens, meet staff and current residents, ask questions about care, activities, and daily routine, and get a feel for the atmosphere. Call 01794 512332 to arrange a visit. It is recommended to visit at different times of day and more than once.
Durban House provides a programme of activities designed to promote wellbeing, social interaction, and enjoyment. Activities may include arts and crafts, music and singing, gentle exercise and chair yoga, gardening, games and quizzes, film screenings, outings and trips, visiting entertainers, pet therapy, reminiscence sessions, and celebration of birthdays and cultural events. Activity coordinators tailor programmes to residents' interests and abilities.
Durban House encourages family and friends to visit regularly. Many care homes now offer flexible visiting with no set hours, though some may ask visitors to avoid mealtimes. Contact 01794 512332 for current visiting arrangements. Visitors are always welcome and play an important role in residents' wellbeing.
Yes, Durban House encourages residents to personalise their rooms with familiar items from home. You can bring photographs, ornaments, a favourite chair, bedding, small pieces of furniture, a radio or TV, and personal toiletries. This helps create a comfortable, homely environment. Large items should be discussed with the care home in advance. Valuables should be kept to a minimum — ask about secure storage.
Durban House can provide compassionate end-of-life (palliative) care in partnership with the resident's GP, district nurses, and specialist palliative care teams. Care focuses on comfort, dignity, pain management, emotional and spiritual support, and involving family members. Many residents prefer to remain in the familiar surroundings of the care home rather than transfer to hospital. Advance care planning helps ensure the resident's wishes are respected.
Durban House provides three freshly prepared meals daily plus snacks, tea, and coffee. The kitchen caters for dietary requirements including vegetarian, vegan, halal, kosher, gluten-free, diabetic, soft/pureed (for swallowing difficulties), and fortified meals. Residents can choose from a menu, and staff assist those who need help with eating. Mealtimes are social occasions, and residents can eat in the dining room or their own room.
Yes, Durban House may offer short-term respite stays, typically from a few days to a few weeks, to give regular carers a well-deserved break. Respite care can be arranged privately or funded by the local authority following a carer's assessment. Contact 01794 512332 to check availability, costs, and how to arrange a respite stay.
If a resident's needs change, Durban House will review and update their care plan. If the home can accommodate increased needs (for example, by arranging additional nursing support), the resident can stay. If needs exceed what the home can safely provide, staff will work with the family, GP, and local authority to find a suitable alternative, such as a nursing home or hospital. Regular care plan reviews (at least every 6 months) ensure care remains appropriate.
Some care homes allow small pets such as budgies or fish, though this varies. Durban House may also welcome visiting pets and organise pet therapy sessions with animals. Having animals around can boost mood and reduce loneliness. Contact 01794 512332 to discuss pet policies.
Before moving into Durban House, you will need a care needs assessment from your local council. Contact your council's adult social care team to request an assessment — they will evaluate your physical, mental, and emotional needs and determine what level of care you require. The council will also carry out a financial assessment. You can also ask your GP, hospital, or social worker to refer you. Durban House will conduct their own pre-admission assessment to ensure they can meet your needs.
If you have a concern, raise it with the care home manager at Durban House first. If the issue is not resolved, you can contact the local authority adult social care team, the Care Quality Commission (CQC) if you believe care standards are not being met, the Local Government and Social Care Ombudsman for complaints about council-funded care, or an independent advocacy service for support with making a complaint.