Specialists

DaVita (UK) Ltd - Wells-next-the-Sea

Mermaid Dialysis Unit, Wells Community Hospital,Mill Road,Wells-next-the-sea, Wells-next-the-sea NR23 1RF

Overview

DaVita (UK) Ltd operates the Mermaid Dialysis Unit at Wells Community Hospital in Wells-next-the-Sea, Norfolk. The facility provides essential renal dialysis services to patients with chronic kidney disease and end-stage renal failure across the North Norfolk area. DaVita is one of the largest dialysis service providers in the UK, offering both in-centre haemodialysis treatment and supporting various renal care pathways.

The Mermaid Dialysis Unit treats patients requiring regular dialysis sessions, typically three times per week, to manage their kidney function. The unit is staffed by experienced renal nurses and technicians who provide compassionate, high-quality care in a community hospital setting. Patients benefit from the local convenience of receiving treatment close to home rather than travelling to larger regional centres.

The facility welcomes referrals from GPs and renal consultants across Norfolk. DaVita emphasizes patient education, support, and improved outcomes through modern dialysis technology and individualised treatment plans. Patients can contact the unit for appointment bookings and clinical enquiries related to their renal care needs.

Frequently Asked Questions

Most specialist consultations at DaVita (UK) Ltd - Wells-next-the-Sea in Wells-next-the-sea require a referral from your GP or another doctor. Your GP will refer you through the NHS e-Referral Service. For private patients, some specialists accept direct self-referrals — contact 01328 711996 to check. Under the NHS Constitution, you should start consultant-led treatment within 18 weeks of referral for non-urgent conditions.
DaVita (UK) Ltd - Wells-next-the-Sea provides specialist medical services which may include cardiology, dermatology, gastroenterology, neurology, orthopaedics, rheumatology, endocrinology, respiratory medicine, urology, ENT, ophthalmology, gynaecology, and other specialties. Contact 01328 711996 for a full list of specialists and services available at this clinic.
Many specialist clinics offer both NHS and private consultations. NHS appointments are free but may have longer waiting times. Private appointments offer faster access, flexible scheduling, and a choice of consultant, but fees apply. Contact 01328 711996 to ask about NHS availability and private consultation fees at DaVita (UK) Ltd - Wells-next-the-Sea.
For your first specialist appointment at DaVita (UK) Ltd - Wells-next-the-Sea, bring your referral letter, a list of current medications (or bring the medicines with you), any relevant test results, scans, or medical letters, a list of questions you want to ask, your NHS number, and photo ID if attending as a private patient. It helps to write down your symptoms, when they started, and how they affect your daily life.
DaVita (UK) Ltd - Wells-next-the-Sea may be recognised by major UK health insurance providers. Contact your insurer to confirm coverage at DaVita (UK) Ltd - Wells-next-the-Sea, check your policy excess and benefit limits, and obtain a pre-authorisation code before your appointment. Bring your insurance details and authorisation to your first visit.
Yes, you can seek a second opinion at DaVita (UK) Ltd - Wells-next-the-Sea. Under the NHS, you have the right to ask your GP for a referral to a different specialist. Privately, you can book directly. A second opinion can confirm a diagnosis, explore alternative treatment options, or provide reassurance. Bring all previous test results and clinic letters to the consultation.
Yes, under NHS Patient Choice you can choose which consultant to see when your GP refers you. For private patients, you can request a specific specialist. Consultant profiles with qualifications and specialisms are usually available on the clinic website. Your GP can also recommend a suitable specialist for your condition.
DaVita (UK) Ltd - Wells-next-the-Sea may offer on-site diagnostics including blood tests, ultrasound, ECG, spirometry, and other specialist tests. Some clinics also provide MRI, CT, and X-ray services. Having diagnostics on-site means faster results and fewer separate appointments. Ask about available diagnostic services when booking.
NHS waiting times at DaVita (UK) Ltd - Wells-next-the-Sea depend on the specialty and urgency. Two-week wait referrals (suspected cancer) are seen within 14 days. Routine referrals aim to be within 18 weeks. Private appointments can often be arranged within days. Contact 01328 711996 for current waiting times.
If a procedure is planned at DaVita (UK) Ltd - Wells-next-the-Sea, you will receive preparation instructions beforehand. This may include fasting requirements, medication adjustments, arranging transport home (if sedation is used), wearing comfortable clothing, and bringing a companion. A pre-assessment appointment may be arranged to check your fitness for the procedure. Follow all instructions carefully and contact 01328 711996 if you have questions.
Many specialists at DaVita (UK) Ltd - Wells-next-the-Sea now offer video or telephone consultations for initial assessments, follow-ups, and results discussions. Virtual consultations are convenient and reduce travel time. Not all conditions can be assessed remotely — if a physical examination is needed, you will be asked to attend in person. Ask about remote consultation options when booking.
After your consultation, the specialist will write to your GP with their findings, diagnosis, and recommended treatment plan. You may be booked for further tests, follow-up appointments, or referred for surgery or other treatment. For NHS patients, a copy of the clinic letter will be sent to you. Ask the specialist when to expect results and next steps before you leave.
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Contact Details
Phone
01328 711996
Address
Mermaid Dialysis Unit, Wells Community Hospital,Mill Road,Wells-next-the-sea
Wells-next-the-sea, East of England
NR23 1RF
Opening Hours
Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 18:00
Saturday 09:00 - 17:00
Sunday 09:00 - 17:00
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