Mental Health

Cygnet Cedars

37 Broadway Avenue,Bordesley Green,Birmingham, Birmingham B9 5LY

Overview

Cygnet Cedars is a healthcare facility located in Bordesley Green, Birmingham. Based on its name and positioning within the Cygnet Health Care group, it operates as a residential care or specialist treatment centre. Cygnet Health Care is a well-established independent provider of mental health and specialist care services across the UK, operating numerous facilities that support individuals with complex needs.

The organisation provides accommodation and therapeutic support for patients requiring specialist mental health treatment or rehabilitation services. The facility typically offers 24-hour care in a structured residential environment, with a focus on helping individuals recover and develop independent living skills. Services are designed for adults with various mental health conditions or behavioural needs.

Cygnet Cedars serves individuals who require intensive, round-the-clock support in a safe and therapeutic setting. The team includes healthcare professionals trained in mental health care and rehabilitation. For practical enquiries about admission, referrals, or specific services, prospective patients or their representatives can contact the facility directly at the Broadway Avenue address in Birmingham.

Frequently Asked Questions

You can access mental health services at Cygnet Cedars in Birmingham through a GP referral, self-referral (available for NHS Talking Therapies and some community services), or through NHS 111 if you need urgent support. Contact 01217 711216 to find out about referral pathways and current waiting times. In a crisis, call NHS 111 and select the mental health option, or call the Samaritans on 116 123.
If you or someone else is in immediate danger, call 999. For a mental health crisis, call NHS 111 and select the mental health option for 24/7 support, contact your local Crisis Resolution and Home Treatment Team, call the Samaritans on 116 123 (free, 24/7), text SHOUT to 85258, or attend A&E if you feel unsafe. If you are already known to Cygnet Cedars, you may have a crisis plan with direct contact numbers.
Cygnet Cedars offers a range of evidence-based therapies which may include Cognitive Behavioural Therapy (CBT), counselling, psychotherapy, Dialectical Behaviour Therapy (DBT), Eye Movement Desensitisation and Reprocessing (EMDR), group therapy, art and creative therapies, and family therapy. The specific therapies available depend on the service. Your treatment plan will be tailored to your individual needs.
Yes, all treatment at Cygnet Cedars is strictly confidential under NHS policy and data protection law. Information is only shared with healthcare professionals directly involved in your care. Confidentiality may only be broken in exceptional circumstances where there is a serious risk of harm to yourself or others, a court order, or a safeguarding obligation.
Cygnet Cedars may offer group therapy programmes which provide peer support alongside professional guidance. Groups may focus on anxiety management, depression recovery, DBT skills, mindfulness and stress reduction, bereavement, and substance misuse support. Groups are led by trained therapists and typically run for 8-12 weeks. Ask 01217 711216 about current group programmes.
Yes, Cygnet Cedars may offer remote therapy options including telephone sessions, video consultations, and guided online self-help programmes. Remote therapy is clinically effective for many conditions and offers greater flexibility. It is particularly helpful for those with mobility issues, caring responsibilities, or who prefer the comfort of their own home. Ask about remote options when you are referred.
Some services at Cygnet Cedars accept self-referrals without needing to see your GP first. NHS Talking Therapies (for anxiety and depression) can be accessed by self-referral in most areas. Other services such as Community Mental Health Teams and specialist services usually require a GP or professional referral. Contact 01217 711216 to check which services you can self-refer to.
Cygnet Cedars may offer or link to Child and Adolescent Mental Health Services (CAMHS) for young people up to 18. Services include assessment and therapy for anxiety, depression, self-harm, eating disorders, ADHD, autism, and behavioural difficulties. Referrals can come from GPs, schools, or in some areas through self-referral. Some areas also have early intervention teams for young people experiencing psychosis.
Cygnet Cedars may provide or link to services for people with dual diagnosis (co-occurring mental health and substance misuse problems). Support can include assessment, counselling, harm reduction advice, detox support, and referral to specialist addiction services. Contact 01217 711216 for information about substance misuse support.
Cygnet Cedars may provide or link to specialist perinatal mental health services for women experiencing mental health difficulties during pregnancy or in the first year after birth. Conditions include antenatal and postnatal depression, anxiety, PTSD from birth trauma, and postpartum psychosis. Early treatment is vital for both mother and baby. Ask your GP or midwife about perinatal mental health referrals.
Waiting times vary depending on the service and urgency. NHS Talking Therapies aims to start treatment within 6 weeks of referral. Community Mental Health Team assessments may take 4-12 weeks. Urgent referrals are prioritised. Contact 01217 711216 for current waiting times. While waiting, you can access self-help resources, crisis lines, and wellbeing apps recommended by the NHS.
Yes, consultant psychiatrists at Cygnet Cedars can prescribe and manage psychiatric medications including antidepressants, anti-anxiety medication, mood stabilisers, and antipsychotics. Medication is usually combined with talking therapy for the best outcomes. Regular reviews ensure your medication is working effectively and monitor for side effects. Your GP may take over prescribing once your condition is stable.
Cygnet Cedars provides support for a wide range of mental health conditions including depression, anxiety disorders (generalised anxiety, social anxiety, panic disorder), post-traumatic stress disorder (PTSD), obsessive-compulsive disorder (OCD), bipolar disorder, personality disorders, eating disorders, psychosis and schizophrenia, perinatal mental health, and complex emotional difficulties.
If you have complex mental health needs, Cygnet Cedars may use the Care Programme Approach (CPA). Under CPA you will have a named care coordinator, a comprehensive care plan developed with you, regular reviews of your care and progress, and a structured plan for when you are ready to be discharged from the service. CPA ensures coordinated, person-centred care across different services.
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Contact Details
Phone
Address
37 Broadway Avenue,Bordesley Green,Birmingham
Birmingham, West Midlands
B9 5LY
Social Links
Opening Hours
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday 09:00 - 17:00