Mental Health
CPFT at City Care Centre
Thorpe Road,Peterborough, Peterborough PE3 6DB
Overview
CPFT (Cambridgeshire and Peterborough NHS Foundation Trust) operates the City Care Centre on Thorpe Road in Peterborough. This is a key healthcare facility serving the local community with a range of NHS services. The centre functions as part of the broader CPFT network, which provides integrated health and social care services across the Cambridgeshire and Peterborough region.
The City Care Centre typically offers various community health services including mental health support, physical health clinics, and specialist services. It serves as an accessible hub where residents can access NHS care close to home, reducing the need for hospital visits for many conditions. The facility is designed to support both routine appointments and ongoing treatment programmes for local patients.
As an NHS Foundation Trust facility, the centre operates under the principles of the National Health Service, providing care based on clinical need rather than ability to pay. The Thorpe Road location makes it reasonably accessible for Peterborough residents requiring community healthcare services and support.
Frequently Asked Questions
You can access mental health services at CPFT at City Care Centre in Peterborough through a GP referral, self-referral (available for NHS Talking Therapies and some community services), or through NHS 111 if you need urgent support. Contact 01733 776343 to find out about referral pathways and current waiting times. In a crisis, call NHS 111 and select the mental health option, or call the Samaritans on 116 123.
If you or someone else is in immediate danger, call 999. For a mental health crisis, call NHS 111 and select the mental health option for 24/7 support, contact your local Crisis Resolution and Home Treatment Team, call the Samaritans on 116 123 (free, 24/7), text SHOUT to 85258, or attend A&E if you feel unsafe. If you are already known to CPFT at City Care Centre, you may have a crisis plan with direct contact numbers.
CPFT at City Care Centre offers a range of evidence-based therapies which may include Cognitive Behavioural Therapy (CBT), counselling, psychotherapy, Dialectical Behaviour Therapy (DBT), Eye Movement Desensitisation and Reprocessing (EMDR), group therapy, art and creative therapies, and family therapy. The specific therapies available depend on the service. Your treatment plan will be tailored to your individual needs.
Yes, all treatment at CPFT at City Care Centre is strictly confidential under NHS policy and data protection law. Information is only shared with healthcare professionals directly involved in your care. Confidentiality may only be broken in exceptional circumstances where there is a serious risk of harm to yourself or others, a court order, or a safeguarding obligation.
If you have complex mental health needs, CPFT at City Care Centre may use the Care Programme Approach (CPA). Under CPA you will have a named care coordinator, a comprehensive care plan developed with you, regular reviews of your care and progress, and a structured plan for when you are ready to be discharged from the service. CPA ensures coordinated, person-centred care across different services.
CPFT at City Care Centre recognises the impact of mental illness on families and carers. Support may include family meetings with the clinical team, carer support groups, information sessions about conditions and treatments, signposting to organisations like Mind, Rethink Mental Illness, and Carers UK, and involvement in care planning with the patient's consent.
CPFT at City Care Centre may provide or link to services for people with dual diagnosis (co-occurring mental health and substance misuse problems). Support can include assessment, counselling, harm reduction advice, detox support, and referral to specialist addiction services. Contact 01733 776343 for information about substance misuse support.
CPFT at City Care Centre may provide or link to specialist perinatal mental health services for women experiencing mental health difficulties during pregnancy or in the first year after birth. Conditions include antenatal and postnatal depression, anxiety, PTSD from birth trauma, and postpartum psychosis. Early treatment is vital for both mother and baby. Ask your GP or midwife about perinatal mental health referrals.
CPFT at City Care Centre provides support for a wide range of mental health conditions including depression, anxiety disorders (generalised anxiety, social anxiety, panic disorder), post-traumatic stress disorder (PTSD), obsessive-compulsive disorder (OCD), bipolar disorder, personality disorders, eating disorders, psychosis and schizophrenia, perinatal mental health, and complex emotional difficulties.
Yes, consultant psychiatrists at CPFT at City Care Centre can prescribe and manage psychiatric medications including antidepressants, anti-anxiety medication, mood stabilisers, and antipsychotics. Medication is usually combined with talking therapy for the best outcomes. Regular reviews ensure your medication is working effectively and monitor for side effects. Your GP may take over prescribing once your condition is stable.
Some services at CPFT at City Care Centre accept self-referrals without needing to see your GP first. NHS Talking Therapies (for anxiety and depression) can be accessed by self-referral in most areas. Other services such as Community Mental Health Teams and specialist services usually require a GP or professional referral. Contact 01733 776343 to check which services you can self-refer to.
Yes, CPFT at City Care Centre may offer remote therapy options including telephone sessions, video consultations, and guided online self-help programmes. Remote therapy is clinically effective for many conditions and offers greater flexibility. It is particularly helpful for those with mobility issues, caring responsibilities, or who prefer the comfort of their own home. Ask about remote options when you are referred.
Your first appointment is usually an assessment lasting 45-60 minutes. A mental health professional will ask about your current difficulties, their impact on your life, your mental health history, physical health, medication, and what you hope to achieve. This is a collaborative conversation — you will not be pressured to share anything you are not comfortable with. After the assessment, you will discuss the most suitable treatment options.
CPFT at City Care Centre may offer group therapy programmes which provide peer support alongside professional guidance. Groups may focus on anxiety management, depression recovery, DBT skills, mindfulness and stress reduction, bereavement, and substance misuse support. Groups are led by trained therapists and typically run for 8-12 weeks. Ask 01733 776343 about current group programmes.