Sexual Health Clinics
Coventry and Warwickshire Sexual Health Hub
West Orchards Shopping Centre, Coventry CV1 1QX
Overview
Coventry and Warwickshire Sexual Health Hub is a specialist healthcare service located at West Orchards Shopping Centre in Coventry. The organisation provides comprehensive sexual health services to residents across Coventry and Warwickshire, offering accessible and confidential care in a central city location. The hub operates as part of the broader sexual health services provided across the region, working to improve sexual health outcomes and prevent sexually transmitted infections.
The service provides a range of clinics and support including sexual health screening, contraception advice, STI testing and treatment, relationship support, and sexual health education. The hub serves all members of the public who require sexual health services, with a particular focus on making services accessible, non-judgmental, and welcoming. The location at West Orchards Shopping Centre ensures easy access for Coventry residents.
The organisation typically operates during standard business hours and offers both appointment-based and walk-in services. For specific opening times, appointment availability, or detailed information about particular services, individuals are encouraged to contact the hub directly or visit the local NHS sexual health service information.
Frequently Asked Questions
Coventry and Warwickshire Sexual Health Hub in Coventry provides confidential sexual health services including STI testing and treatment (chlamydia, gonorrhoea, syphilis, HIV, herpes, genital warts), free condoms and contraception, HIV testing and PrEP (pre-exposure prophylaxis), cervical screening, pregnancy testing and advice, and sexual health advice and support. All services are free, confidential, and available regardless of age or immigration status.
Some services at Coventry and Warwickshire Sexual Health Hub are available on a walk-in basis, while others require an appointment. STI testing and emergency contraception are often available as walk-ins. Contraception fitting (coils, implants) and specialist consultations usually need booking. Contact 0300 247 0069 or check the website to see which services require an appointment and current walk-in availability.
Yes, all services at Coventry and Warwickshire Sexual Health Hub are strictly confidential. Your visit will not appear on your NHS GP record unless you give consent, or there is a safeguarding concern involving someone under 16. Staff will not contact you without your permission. You can use a pseudonym if you prefer. Under the NHS confidentiality code of practice, your information is only shared with those directly involved in your care.
Yes, all STI testing at Coventry and Warwickshire Sexual Health Hub is free on the NHS. Tests are available for chlamydia, gonorrhoea, syphilis, HIV, hepatitis B and C, herpes, and other infections. Testing usually involves a urine sample, blood test, and/or swab depending on the infection being tested for. Results are typically available within 1-2 weeks. You can also order free home STI test kits online in most areas.
Yes, Coventry and Warwickshire Sexual Health Hub provides free condoms and lubricant. Many sexual health clinics operate a C-card scheme where young people (usually under 25) can register for a card that entitles them to free condoms from participating pharmacies and clinics across the area. Ask at reception for free condoms or about the C-card scheme.
Yes, Coventry and Warwickshire Sexual Health Hub provides confidential services for young people of all ages. Under-16s can access contraception, STI testing, and advice in line with Fraser guidelines (formerly Gillick competence). The service is confidential — your parents or school will not be informed unless there is a safeguarding concern. Young people-friendly clinics may be available at specific times.
Some sexual health clinics including Coventry and Warwickshire Sexual Health Hub offer cervical screening (smear tests) for women and people with a cervix aged 25-64. This may be particularly useful if you are not registered with a GP or prefer to have screening at a sexual health clinic. Contact 0300 247 0069 to check availability.
An STI check-up at Coventry and Warwickshire Sexual Health Hub is quick and straightforward. A clinician will ask about your sexual history, symptoms, and what tests you would like. Testing may involve providing a urine sample, having blood taken, and/or self-taken swabs (throat, genital, rectal depending on your sexual practices). Most tests are painless. Results are usually available within 1-2 weeks by phone, text, or online. Treatment is provided free if any infection is found.
Coventry and Warwickshire Sexual Health Hub can provide support following sexual assault, including emergency contraception, STI testing and preventive treatment, PEP (HIV prevention), and signposting to specialist support services such as Sexual Assault Referral Centres (SARCs). You do not have to report to the police to access healthcare support. Staff are trained to be sensitive and supportive.
Yes, partners are welcome to attend Coventry and Warwickshire Sexual Health Hub for STI testing. If you have been diagnosed with an STI, your partner(s) should be tested and treated. Coventry and Warwickshire Sexual Health Hub can help with partner notification — letting partners know they may have been exposed to an infection — either through you or anonymously through the clinic. This is an important step in preventing reinfection and onward transmission.
Coventry and Warwickshire Sexual Health Hub offers a full range of contraceptive methods including combined and progesterone-only oral pills, contraceptive injections, contraceptive implants (fitting and removal), intrauterine devices (IUD/coil) and intrauterine systems (IUS), contraceptive patches and vaginal rings, and emergency contraception (morning-after pill and emergency IUD). A clinician will discuss the options and help you choose the most suitable method. All NHS contraception is free.
Yes, HIV testing is available free at Coventry and Warwickshire Sexual Health Hub. A rapid HIV test (finger-prick blood test) gives results in 15-20 minutes. Standard blood tests are also available with results in a few days. You can be tested anonymously. If you think you have been exposed to HIV in the last 72 hours, attend urgently for PEP (post-exposure prophylaxis), which can prevent infection. Regular HIV testing is recommended if you are sexually active.
Yes, Coventry and Warwickshire Sexual Health Hub provides emergency contraception free of charge. The emergency contraceptive pill is most effective the sooner it is taken after unprotected sex (up to 72 or 120 hours depending on the type). The emergency IUD (copper coil) is the most effective form of emergency contraception and can be fitted up to 5 days after unprotected sex. Walk-in access is usually available for emergency contraception.
Yes, PrEP (pre-exposure prophylaxis) is available free on the NHS for people at higher risk of HIV. PrEP is a daily tablet that is over 99% effective at preventing HIV when taken consistently. Coventry and Warwickshire Sexual Health Hub can assess your eligibility, prescribe PrEP, and provide regular monitoring (HIV tests, kidney function tests, STI screening). You do not need a GP referral to access PrEP — contact 0300 247 0069 directly.