Medical Equipment Suppliers

ConvaTec Group plc

20 Eastbourne Terrace, Floor 7, London W2 6LG

Overview

ConvaTec Group plc is a global medical technology and healthcare company headquartered in London. The organisation specialises in developing and manufacturing innovative medical devices and solutions for patients with chronic conditions, particularly in the areas of ostomy care, continence and critical care, wound care, and infusion therapy. As a publicly listed company, ConvaTec serves healthcare providers, patients, and institutions across more than 100 countries worldwide.

The company is committed to improving quality of life for patients managing complex healthcare needs through its comprehensive portfolio of products and services. ConvaTec operates from its London base on Eastbourne Terrace, serving as a major hub for its European operations. The organisation works closely with healthcare professionals, patients, and carers to develop practical solutions that address real medical needs and enhance patient dignity and independence.

ConvaTec is recognised as a leading player in the medical device sector, investing significantly in research and development to advance healthcare outcomes. The company maintains high standards of regulatory compliance and quality assurance across all its product ranges.

Frequently Asked Questions

ConvaTec Group plc in London may supply a range of medical and mobility equipment including wheelchairs and mobility scooters, walking aids (frames, crutches, rollators), hospital-style beds and pressure care mattresses, bathroom aids (shower chairs, bath lifts, raised toilet seats), stairlifts and hoists, daily living aids (reaching aids, adapted cutlery), continence products, and respiratory equipment. Contact 01244 284882 for the full product range.
Some medical equipment is available free on the NHS following an assessment by an occupational therapist, physiotherapist, or other healthcare professional. Items commonly provided on loan include basic wheelchairs, walking frames, commodes, and simple daily living aids. More complex or permanent equipment may need to be purchased privately. Your GP or hospital can refer you for an NHS equipment assessment. ConvaTec Group plc may supply equipment on behalf of the NHS or sell privately.
Yes, ConvaTec Group plc may have a showroom where you can try equipment before purchasing. This is especially important for wheelchairs, mobility scooters, and stairlifts. Staff can demonstrate products, help you choose the right specification, and arrange fitting. Call 01244 284882 to book a demonstration or showroom visit.
ConvaTec Group plc may offer delivery, installation, and setup services for equipment such as beds, hoists, and stairlifts. Delivery to the London area and surrounding regions may be free or charged depending on the item. Installation includes safety checks and user training. Contact 01244 284882 for delivery information and any associated costs.
ConvaTec Group plc may offer home assessments where a specialist visits your home to recommend the most suitable equipment for your living environment. This ensures items like stairlifts, ramps, and bathroom aids are correctly specified and fitted. Home assessments may be free or carry a charge that is deducted from any purchase. Contact 01244 284882 to arrange.
ConvaTec Group plc may supply continence products including pads, pants, bed protection, catheters, and accessories. Many continence products are available free on the NHS following an assessment by a continence nurse. For additional or premium products, ConvaTec Group plc may offer a private supply. Discreet delivery to your home may be available.
If you have a long-term illness or disability, you may be eligible for VAT relief on certain medical and mobility equipment purchases from ConvaTec Group plc. This means you pay no VAT (saving 20%). Eligible items include adjustable beds, mobility aids, hoists, and daily living aids. You will need to sign a VAT exemption declaration confirming your eligibility. Staff at ConvaTec Group plc can advise you.
ConvaTec Group plc may offer repair, servicing, and maintenance for mobility and medical equipment including wheelchair servicing, mobility scooter repairs, stairlift maintenance, and battery replacement. Regular servicing extends the life of your equipment and ensures safety. Contact 01244 284882 to arrange a repair or service.
ConvaTec Group plc may sell, hire, and service mobility scooters. Types include boot scooters (compact, portable), pavement scooters (Class 2, up to 4mph), and road scooters (Class 3, up to 8mph, road legal). Staff can help you choose based on your mobility needs, usage, and transport requirements. Test drives may be available. Class 3 scooters must be registered with the DVLA.
ConvaTec Group plc may offer short-term hire of equipment such as wheelchairs, mobility scooters, hospital beds, and crutches. Hire is useful for temporary needs such as post-surgery recovery or holidays. Hire periods range from days to months. Contact 01244 284882 for hire availability, rates, and terms.
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Contact Details
Phone
Address
20 Eastbourne Terrace, Floor 7
London
W2 6LG
Social Links
Opening Hours
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:00