Mental Health
CGL Cambridgeshire
Mill House,Mill Road,Cambridge, Cambridge CB1 3DF
Overview
CGL Cambridgeshire is a healthcare and support services organisation based in Cambridge, operating from Mill House on Mill Road. The organisation provides a range of essential services focused on public health, substance abuse treatment, and community support programmes. CGL, which stands for Change Grow Live, is a well-established provider across the UK specialising in helping individuals with complex needs, including those struggling with drug and alcohol addiction, mental health issues, and social exclusion.
The organisation works closely with local NHS services, local authorities, and other community partners to deliver integrated support. CGL Cambridgeshire offers counselling, rehabilitation programmes, and recovery support services tailored to individual needs. The team comprises experienced healthcare professionals and support workers dedicated to helping service users achieve positive life changes and improved wellbeing. The Mill Road location provides accessible facilities for appointments and ongoing support within the Cambridge community.
Frequently Asked Questions
You can access mental health services at CGL Cambridgeshire in Cambridge through a GP referral, self-referral (available for NHS Talking Therapies and some community services), or through NHS 111 if you need urgent support. Contact 03005 550101 to find out about referral pathways and current waiting times. In a crisis, call NHS 111 and select the mental health option, or call the Samaritans on 116 123.
If you or someone else is in immediate danger, call 999. For a mental health crisis, call NHS 111 and select the mental health option for 24/7 support, contact your local Crisis Resolution and Home Treatment Team, call the Samaritans on 116 123 (free, 24/7), text SHOUT to 85258, or attend A&E if you feel unsafe. If you are already known to CGL Cambridgeshire, you may have a crisis plan with direct contact numbers.
CGL Cambridgeshire offers a range of evidence-based therapies which may include Cognitive Behavioural Therapy (CBT), counselling, psychotherapy, Dialectical Behaviour Therapy (DBT), Eye Movement Desensitisation and Reprocessing (EMDR), group therapy, art and creative therapies, and family therapy. The specific therapies available depend on the service. Your treatment plan will be tailored to your individual needs.
Yes, all treatment at CGL Cambridgeshire is strictly confidential under NHS policy and data protection law. Information is only shared with healthcare professionals directly involved in your care. Confidentiality may only be broken in exceptional circumstances where there is a serious risk of harm to yourself or others, a court order, or a safeguarding obligation.
Yes, consultant psychiatrists at CGL Cambridgeshire can prescribe and manage psychiatric medications including antidepressants, anti-anxiety medication, mood stabilisers, and antipsychotics. Medication is usually combined with talking therapy for the best outcomes. Regular reviews ensure your medication is working effectively and monitor for side effects. Your GP may take over prescribing once your condition is stable.
CGL Cambridgeshire may offer group therapy programmes which provide peer support alongside professional guidance. Groups may focus on anxiety management, depression recovery, DBT skills, mindfulness and stress reduction, bereavement, and substance misuse support. Groups are led by trained therapists and typically run for 8-12 weeks. Ask 03005 550101 about current group programmes.
If you have complex mental health needs, CGL Cambridgeshire may use the Care Programme Approach (CPA). Under CPA you will have a named care coordinator, a comprehensive care plan developed with you, regular reviews of your care and progress, and a structured plan for when you are ready to be discharged from the service. CPA ensures coordinated, person-centred care across different services.
Waiting times vary depending on the service and urgency. NHS Talking Therapies aims to start treatment within 6 weeks of referral. Community Mental Health Team assessments may take 4-12 weeks. Urgent referrals are prioritised. Contact 03005 550101 for current waiting times. While waiting, you can access self-help resources, crisis lines, and wellbeing apps recommended by the NHS.
CGL Cambridgeshire recognises the impact of mental illness on families and carers. Support may include family meetings with the clinical team, carer support groups, information sessions about conditions and treatments, signposting to organisations like Mind, Rethink Mental Illness, and Carers UK, and involvement in care planning with the patient's consent.
CGL Cambridgeshire provides support for a wide range of mental health conditions including depression, anxiety disorders (generalised anxiety, social anxiety, panic disorder), post-traumatic stress disorder (PTSD), obsessive-compulsive disorder (OCD), bipolar disorder, personality disorders, eating disorders, psychosis and schizophrenia, perinatal mental health, and complex emotional difficulties.
Your first appointment is usually an assessment lasting 45-60 minutes. A mental health professional will ask about your current difficulties, their impact on your life, your mental health history, physical health, medication, and what you hope to achieve. This is a collaborative conversation — you will not be pressured to share anything you are not comfortable with. After the assessment, you will discuss the most suitable treatment options.
CGL Cambridgeshire may offer or link to Child and Adolescent Mental Health Services (CAMHS) for young people up to 18. Services include assessment and therapy for anxiety, depression, self-harm, eating disorders, ADHD, autism, and behavioural difficulties. Referrals can come from GPs, schools, or in some areas through self-referral. Some areas also have early intervention teams for young people experiencing psychosis.
CGL Cambridgeshire may provide or link to specialist perinatal mental health services for women experiencing mental health difficulties during pregnancy or in the first year after birth. Conditions include antenatal and postnatal depression, anxiety, PTSD from birth trauma, and postpartum psychosis. Early treatment is vital for both mother and baby. Ask your GP or midwife about perinatal mental health referrals.
CGL Cambridgeshire may provide or link to services for people with dual diagnosis (co-occurring mental health and substance misuse problems). Support can include assessment, counselling, harm reduction advice, detox support, and referral to specialist addiction services. Contact 03005 550101 for information about substance misuse support.