Care Homes
Birdscroft Nursing Home
16 Highfields,Ashtead, Ashtead KT21 2NL
Overview
Birdscroft Nursing Home is a care facility located in Ashtead, Surrey, a leafy residential area in the commuter belt south of London. Based on its name and classification as a nursing home, it provides residential care services for elderly and vulnerable adults who require professional nursing support and assistance with daily living activities.
As a nursing home, Birdscroft would typically offer 24-hour care from qualified nursing staff, help with personal care, medication management, and support for those with long-term health conditions. The facility likely accommodates residents who need more intensive care than standard residential homes can provide, including those recovering from hospital treatment or managing chronic illnesses.
Located in the pleasant suburban setting of Ashtead, the home benefits from its position in a well-established community with good local amenities. Prospective residents and their families seeking care services in the area can contact the home directly for information about availability, room types, pricing, and specific care provision to ensure it meets their individual needs.
Frequently Asked Questions
Birdscroft Nursing Home in Ashtead may provide residential care (help with daily activities like washing, dressing, meals, and companionship), nursing care (24-hour care from registered nurses for complex medical needs), dementia care (specialist support for residents with Alzheimer's or other forms of dementia), and respite care (short-term stays to give regular carers a break). Contact 01372 274499 to find out exactly which services are available.
Care home fees vary depending on the type of care needed. In the UK, the average cost is approximately £700-1,000 per week for residential care and £900-1,400 per week for nursing care, though this varies by region and provider. Your local council will carry out a financial assessment to determine whether you qualify for council funding. If your assets (including property) are above the capital threshold, you may need to self-fund. NHS Continuing Healthcare funding may be available for those with a primary health need. Contact 01372 274499 for current fees at Birdscroft Nursing Home.
Birdscroft Nursing Home is inspected and rated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. The CQC rates care homes as Outstanding, Good, Requires Improvement, or Inadequate across five domains: Safe, Effective, Caring, Responsive, and Well-Led. You can view the full inspection report for Birdscroft Nursing Home on the CQC website at cqc.org.uk. Ask Birdscroft Nursing Home about their most recent inspection outcome.
Yes, Birdscroft Nursing Home welcomes prospective residents and their families to visit and see the home before making a decision. A visit allows you to see the rooms, communal areas, and gardens, meet staff and current residents, ask questions about care, activities, and daily routine, and get a feel for the atmosphere. Call 01372 274499 to arrange a visit. It is recommended to visit at different times of day and more than once.
Birdscroft Nursing Home may have a specialist dementia care unit or provide dementia-friendly care throughout the home. Dementia care includes trained staff who understand the condition, a safe and secure environment to prevent wandering, memory-stimulating activities, person-centred care plans, and close liaison with families. Ask 01372 274499 about dementia care provision, staff training, and how they support residents with memory loss.
Yes, Birdscroft Nursing Home may offer short-term respite stays, typically from a few days to a few weeks, to give regular carers a well-deserved break. Respite care can be arranged privately or funded by the local authority following a carer's assessment. Contact 01372 274499 to check availability, costs, and how to arrange a respite stay.
Birdscroft Nursing Home encourages family and friends to visit regularly. Many care homes now offer flexible visiting with no set hours, though some may ask visitors to avoid mealtimes. Contact 01372 274499 for current visiting arrangements. Visitors are always welcome and play an important role in residents' wellbeing.
If a resident's needs change, Birdscroft Nursing Home will review and update their care plan. If the home can accommodate increased needs (for example, by arranging additional nursing support), the resident can stay. If needs exceed what the home can safely provide, staff will work with the family, GP, and local authority to find a suitable alternative, such as a nursing home or hospital. Regular care plan reviews (at least every 6 months) ensure care remains appropriate.
Staff at Birdscroft Nursing Home hold relevant qualifications including the Care Certificate (minimum standard for new care workers), NVQs/diplomas in Health and Social Care, registered nurse qualifications (for nursing homes), dementia awareness training, safeguarding training, first aid, and moving and handling. The CQC inspects staffing levels and training as part of their assessment. Ask Birdscroft Nursing Home about their staff-to-resident ratios and training programmes.
Birdscroft Nursing Home provides a programme of activities designed to promote wellbeing, social interaction, and enjoyment. Activities may include arts and crafts, music and singing, gentle exercise and chair yoga, gardening, games and quizzes, film screenings, outings and trips, visiting entertainers, pet therapy, reminiscence sessions, and celebration of birthdays and cultural events. Activity coordinators tailor programmes to residents' interests and abilities.
Yes, Birdscroft Nursing Home encourages residents to personalise their rooms with familiar items from home. You can bring photographs, ornaments, a favourite chair, bedding, small pieces of furniture, a radio or TV, and personal toiletries. This helps create a comfortable, homely environment. Large items should be discussed with the care home in advance. Valuables should be kept to a minimum — ask about secure storage.
Some care homes allow small pets such as budgies or fish, though this varies. Birdscroft Nursing Home may also welcome visiting pets and organise pet therapy sessions with animals. Having animals around can boost mood and reduce loneliness. Contact 01372 274499 to discuss pet policies.
Before moving into Birdscroft Nursing Home, you will need a care needs assessment from your local council. Contact your council's adult social care team to request an assessment — they will evaluate your physical, mental, and emotional needs and determine what level of care you require. The council will also carry out a financial assessment. You can also ask your GP, hospital, or social worker to refer you. Birdscroft Nursing Home will conduct their own pre-admission assessment to ensure they can meet your needs.
If you have a concern, raise it with the care home manager at Birdscroft Nursing Home first. If the issue is not resolved, you can contact the local authority adult social care team, the Care Quality Commission (CQC) if you believe care standards are not being met, the Local Government and Social Care Ombudsman for complaints about council-funded care, or an independent advocacy service for support with making a complaint.