Common questions.

A subscription marketplace for ready-to-use datasets — clean files with documented columns, built for AI projects, research and business analytics.

No. Anyone can explore the catalogue and view a dataset's free sample rows. You only need an account to subscribe and download the full file.

Every dataset is available as both an XLSX workbook and a CSV file, downloaded separately so you can pick whichever fits your tool.

Yes. Every dataset page shows a real sample of the first rows for free. The remaining rows unlock once you have an active subscription at or above that dataset's tier.

It depends on your plan. Free gives you access to our free datasets only. Pro 50 includes up to 50 dataset downloads a month across anything at or below the Pro tier. Unlimited removes the monthly cap entirely.

You keep access until the end of the period you've already paid for. After that, datasets above the Free tier lock again — you'll still see the free sample, but need an active plan to download the full file. Nothing you already downloaded is affected.

Email support@orbitrock.com with the dataset name and the row(s) in question, and we'll take a look.

Open your account dashboard and use the billing portal — it's handled securely through Stripe, so you can cancel any time.

No. Checkout and billing happen entirely on Stripe's hosted pages — we never see or store your card details. See our Privacy Policy for what we do store.

Subscriptions bill in advance and aren't refunded for partial periods, but you can cancel any time to stop future billing. If something's gone wrong on our end, email us and we'll sort it out.